Mudassar Butt
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Mudassar Butt Email & Phone Number

IT Infrastructure, Operations and Service Delivery | Managed Services | DevOps | Cybersecurity | Digital Transformation | Technology Strategist at Ajlan & Bros Holding
Location: Riyadh, Saudi Arabia, Saudi Arabia 9 work roles 2 schools
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Current company
Role
IT Infrastructure, Operations and Service Delivery | Managed Services | DevOps | Cybersecurity | Digital Transformation | Technology Strategist
Location
Riyadh, Saudi Arabia, Saudi Arabia

Who is Mudassar Butt? Overview

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Quick answer

Mudassar Butt is listed as IT Infrastructure, Operations and Service Delivery | Managed Services | DevOps | Cybersecurity | Digital Transformation | Technology Strategist at Ajlan & Bros Holding, based in Riyadh, Saudi Arabia, Saudi Arabia. AeroLeads shows a matched LinkedIn profile for Mudassar Butt.

Mudassar Butt previously worked as Senior IT Project Manager at Ajlan & Bros Holding and IT Senior System Engineer at Ajlan & Bros Holding. Mudassar Butt holds Masters In Computer Sciences, Computer/Information Technology Administration And Management from American Institute Of Computer Sciences.

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Email format at Ajlan & Bros Holding

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Ajlan & Bros Holding

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Profile bio

About Mudassar Butt

• IT professional with 18 years of experience in IT Infrastructure, Operations, and Services Delivery roles in multinational organizations.• Customer-centric and service-oriented with a proven track record in delivering world-class IT services with SLAs to customers in AMESA.• Solid understanding of IT Service Management standards, frameworks, and tools. Remedy, and ServiceNow with a proven track record in developing and implementing processes.• Broad knowledge of IT systems and services spanning all disciplines including Customer Experience, Cloud Computing, Data Centers, Networks, Systems, Voice, Cyber Security• Strong experience in leading the delivery of complex IT projects following Project Management methodologies.• Strong leadership and people management skills with demonstrated ability in building, developing, and leading local and remote teams, and building strong relationships cross-functionally with all levels of the organization including Executive Management.▪ Stakeholder Mgmt. with strong comm. skills

Current workplace

Mudassar Butt's current company

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Ajlan & Bros Holding
Ajlan & Bros Holding
IT Infrastructure, Operations and Service Delivery | Managed Services | DevOps | Cybersecurity | Digital Transformation | Technology Strategist
AeroLeads page
9 roles

Mudassar Butt work experience

A career timeline built from the work history available for this profile.

It Senior System Engineer

Riyadh, Riyadh, Saudi Arabia

* ITIL Policues & Procedures* SACS-002 Third Party Cybersecurity Standard* ISO 27001* Personal Data Protection Law Saudia Arabia

Dec 2023 - Sep 2024

It Infrastructure, Operations And Service Delivery Consultant

Self-Employed

Jeddah, Makkah, Saudi Arabia

Oct 2023 - Dec 2023

It Services And Delivery Lead

Bat

Lahore, Punjab, Pakistan

Apr 2022 - Oct 2023

It Infrastructure, Operations & Services Delivery Manager

Lahore, Punjab, Pakistan

  • Serving as a key enabler to achieve business transformation agenda, leveraging technology to support PepsiCo which is an Emerging Market in the MEA-Pakistan region.
  • Manage IT Infrastructure Delivery services cutting across multiple technology platforms.
  • Lead Technology Lifecycle Management program and improve Asset Currency.
  • Ensuring change management and Technology compliance/governance procedures are followed by technical and business colleagues.
  • Accountable for the 24x7 Infrastructure, Operations, and End User Services. Ensuring business continuity through innovation, accepting business-critical challenging situations.
  • Budgeting, Planning, and Demand Management. Vendor Management across Network, Compute, and multiple technology domains.
Jun 2020 - Apr 2022

It Infrastructure & Service Centre Lead Pakistan

Lahore, Punjab, Pakistan

  • Responsibilities
  • Ensures Service Delivery and Service Support processes are implemented correctly for a specific ITIL discipline(s)
  • Managing SM KPIs monitoring system to ensure and evaluate process efficiencies & effectiveness for continuous improvement for a specific ITIL discipline(s)
  • Maintains, and communicates roadmaps, design patterns, artifacts, and high level designs for all aspects of sector Service Delivery and Service Support processes aligned to the approved architectural framework for a.
  • Develops and publishes operational support processes, controls and reporting
  • Monitors adherence to service level targets
Jan 2014 - May 2020

It Infrastructure & Service Management Supervisor

Lahore, Punjab, Pakistan

  • Responsibilities
  • Developing and maintaining the infrastructure and IT systems.
  • Procurement of IT hardware, software and maintenance products & services.
  • Planning each stages of an IT project in detail, and investigating how it can affect a business.
  • Effectively planning and executing all IT related projects
  • Ensuring all IT systems, infrastructures, server, networks and securities are running to an efficient level.
Sep 2009 - Dec 2013

It Service Desk Lead

Lahore, Punjab, Pakistan

  • Responsibilities
  • Software and Hardware support of data center equipment at all the locations Pakistan, Iran and Kazakhstan.
  • Deployed Norton antivirus corporate edition on windows based network
  • Planning and implementation of security on network, server and desktop applications and hardware equipment.
  • Responsible of keeping information system security rating to above 80% all the time with in the West Asia Business unit.
  • Support and manage ISDN/IP based video conference system.
Jan 2008 - Aug 2009

It Field Services Engineer

Lahore, Punjab, Pakistan

  • Responsibilities
  • To ensure that computers systems and other IT equipment’s are working optimally and successfully
  • To ensure the safety and integrity of the company systems and data
  • Attending weekly/fortnightly IT Team meetings.
  • Maintaining an Asset Database and track changes
  • 1st line support - troubleshooting of IT related problems from in-house software to hardware, such as BlackBerrys, Laptops, PCs and Printers
May 2006 - Dec 2007
2 education records

Mudassar Butt education

Masters In Computer Sciences, Computer/Information Technology Administration And Management

American Institute Of Computer Sciences

Bachelor Of Computer Science, Information Technology

National College Of Sciences
FAQ

Frequently asked questions about Mudassar Butt

Quick answers generated from the profile data available on this page.

What company does Mudassar Butt work for?

Mudassar Butt works for Ajlan & Bros Holding.

What is Mudassar Butt's role at Ajlan & Bros Holding?

Mudassar Butt is listed as IT Infrastructure, Operations and Service Delivery | Managed Services | DevOps | Cybersecurity | Digital Transformation | Technology Strategist at Ajlan & Bros Holding.

Where is Mudassar Butt based?

Mudassar Butt is based in Riyadh, Saudi Arabia, Saudi Arabia while working with Ajlan & Bros Holding.

What companies has Mudassar Butt worked for?

Mudassar Butt has worked for Ajlan & Bros Holding, Self-Employed, Bat, and Pepsico.

How can I contact Mudassar Butt?

You can use AeroLeads to view verified contact signals for Mudassar Butt at Ajlan & Bros Holding, including work email, phone, and LinkedIn data when available.

What schools did Mudassar Butt attend?

Mudassar Butt holds Masters In Computer Sciences, Computer/Information Technology Administration And Management from American Institute Of Computer Sciences.

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