Mudassar Shaikh Email & Phone Number

Newcastle Upon Tyne, Gb

• India entity setup / formation.• Defining company policies and procedures.• Ensuring that we innovate, attract and retain the best talent.• Drive the technical strategy and architectural vision for the product.• Responsible for the overall software development and life-cycle management.• Building India operations as energetic and challenging work environment that nurtures high productivity and an entrepreneurial spirit.

Durham, Nc, Us

* Led a team of over 50 engineers that builds and manage AvaTax Integration for 25 distinct ERP / e- Commerce solutions for medium and large-scale businesses.* Define and execute strategic initiative for engineering excellence. ◦ Introduced story points based estimation concept thereby moving close to true Agile. ◦ Design reviews for all new integration and major functional changes to the software. ◦ Generating and maintaining SI documentation for partner enablement. * Led Multiple engineering initiatives in terms of people and technology. ◦ Reduced overall AWS cost by 40% via database migration other AWS services optimization. ◦ Designed serverless architecture using lambda, SQS, S3 and dynamo DB. ◦ Implemented CI / CD for Online ERP’s using tools as serverless, codestar and Jenkins * Coach and mentor managers in leading their teams to success.* Establish a culture of high performance and efficiency.* Hire, develop and retain right talent.

Durham, Nc, Us

- Build Engineering Strategy in collaboration with Program manager and Business owner.- Direct, review, and approve product design and changes.- Coordinate and direct projects, making detailed plans to accomplish goals and directing the integration of technical activities.- Implemented mechanism in products for real-time performance engineering, funneling into improvement and optimization efforts.- On an average gained 60% of performance efficiency across all the products.- Handled multiple software vendor/ training partners for licensing, technical feasibility analysis & product / technology related training. - Revamped code repository tools & process to match with business need.- Defined and implemented code & design review practices.- Own up the product development and define goals for team. - Bring Innovation (e.g Engineering efficiency).- Make sure Program goals are achieved from delivery perspective.

Durham, Nc, Us

Achievements:1. Reduced customer delivery time approx by 60-70 %.2. In this role, I managed to safeguard business from losing $150K by going out of the normal way to help customer to fix production problems.3. On an average gained 60% of performance efficiency across all the products.4. Identified the pain area within Go-live process and the lengthy process to get single customer on-board and worked on getting the process automated resulting in no human touch implementation initiative there by reducing the entire cycle by 70% and manual intervention to almost 85%Technology: • Defined and implemented code & design review practices. • Implemented mechanism in products for real-time performance engineering funneling into improvement and optimization efforts. • Handled multiple software vendor/ training partners for licensing, technical feasibility analysis & product / technology related trainings. • Revamped code repository tools & process to match with business need. Project:• Facilitate engineering support for connectors Program thereby unblocking technical challenges and implemented effective monitoring• Collaborate with Product Management and Business team to build up the Road map• Coordinate with QA, Tech pubs and Support teams to facilitate connector releases• Collaborate with Leads and Project manager to Convert Roadmap into Sprints Log• Working closely with Customer Support / Customers to identify Business needs. • Own up the product development and define goals for team.

Durham, Nc, Us

Achievements:• Defined functional automation coverage and developing automation test plans for in-house systems.• Defined the Performance Engineering initiative to improve overall product performance. This includes measurement, analysis, and reporting & solution provision.Job Profile mainly involves following activities – • Leading a team of 8 Professionals. Built up the team from scratch and based on Project requirements plan to grow it up to 14 Professionals.• Resource planning, Define JD’s and working with HR partner for recruitment process.• Contribute to requirements understanding, automation, testing, and processes.• Mentor and coach engineers and seek opportunity to bring in continuous improvements to functional QA in every aspect (coverage, performance, reliability, deployment, automation)• Improving team efficiency and planning short term and long term training plans.• Defining goals for the Group and tracking them on regular intervals.• Responsible for Project Management which includes Project tracking, planning, reporting• Work closely with project team members (Architects, Product Management, Operations, System Test), and coordinate all aspects of the projects, Initiatives, Priorities and Process.• Maintaining Resource allocation Matrix and planning Cross functional training to improve Team efficiency. • Implement automated testing, white box and black box processes/procedures as appropriateMetric Measurement – Maintaining and reporting metrics (No. of test cases added / reviewed , No. of Bugs logged, Defect density , % of Manual efforts reduced month over month , Feature Matrix)

Durham, Nc, Us

Job Profile mainly involves following activities – • Leading a team of 3 Professionals.• Interaction with DEV\Business Stakeholders.• Creating and publishing of Test Approach and Test Strategy and Estimations.• Creation\Review of artifacts as Test Cases, Defects, other deliverables.• Creating of Test Data for Execution.• Worked on Automation Framework for Rational robot.• Writing and execution test scripts for Rational Robot.• Performance testing – Developed JMeter plan to capture TPS (Transaction per second) Metric against AvaTax Calc.• Providing UAT Support.• Trouble shooting for various UAT reported tickets / Customer reported Issues.• Assisting Managers on Performance evaluation for Team.

Durham, Nc, Us

Job Profile mainly involves following activities – • Manual & Regression testing of the windows & web products.• Expertise in testing products developed in Agile Methodology.• Proven Expertise in ERP Vertical / Add-On Testing.• Requirements study and Feasibility analysis.• Writing test cases, test plans & test scenarios for full cycle of testing process• Performing Functional, Regression and Acceptance Testing.• Efforts Estimation, Task Allocation, valuating & monitoring progress.• Provide functional training of the products to new members and mentoring them in daily activities.• Defect Life Cycle management and Defects Metrics Reporting.• Work as a point of contact for Support for functional and technical queries related to different products.

CDIS is a joint venture IT services company focused on Telecom Domain providing cutting edge solution to mainly European customers.This was a strategic position which was mainly designed to improve the cross team functions. Job profile involved activities on application analysis & application testing from end users stand point. Main objectives were -•Responsibility of co-ordination with development team & support team for almost 18 applications involved in the business process. Provide assistance to multiple users from functional and technical point of view.•Work with QA team on QueWeb application for UAT. This involved testing of application from end users stand point. Prepare real-time scenarios & test cases for first hand testing before deployment.• Involved in the deployment process of applications. This included new application as well as service packs, upgrades and hotfixes of existing applications. Responsible for verification the applications after upgrades to give sign-off to end users.•Acting as hub between all systems involved to ensure smooth functionality of applications. Also responsible for collecting data required from users and teams involved and to ensure correct ways of communication are implemented

Profile: P & O Nedlloyd, Pune office is an IT & ITES arm of the company (taken over by Maersk Ltd. in 2006). This job profile mainly involved functional & partially technical tasks related to the internal application of the company. Main responsibilities were – •Work as a focal point for the teams involved in different business processes. This involved mostly technical and functional queries.•Work with internal development teams for performing UAT and Sanity testing. Mainly involved in the application enrollment process from technical teams to internal users.•Involved in the pre-software development activities like process flow analysis, user interface analysis and database analysis from functional perspective.•Responsible for assisting and providing business process knowledge to development team and QA team for effective software development process.•Assistance to QA team by providing real time and case based scenario’s to design & frame more effective test cases. •Regular interaction with US and Middle East teams for day-to-day activities.

Strategic Management Program, Strategic Management

M.B.A., Information Technology

B.Sc, Physics

H.S.C

S.S.C, English, Hindi, Marathi, Maths, Science, History, Geography