Managing delivery operations.Route Planning.Fleet management.Tracker calling.Customer care.Team Management.

• Managed the activities of warehouse and delivery personnel of the allocated areas of Carrefour delivery division.• Developed and maintained schedules, onboarded and trained new team members, and set delivery goals andcustomer service goals based on company expectations.• Managed inventory levels, ensuring that changes in inventory are promptly and accurately recorded in internalsupply chain systems.• Resolved logistics problems that occur on a day-to-day basis and implemented policies to mitigate theoccurrence of the same.• Delivered performance reports on a daily, weekly, monthly, and quarterly basis and report back on employeeperformance and annual evaluations.• Maintained standards for safety and hygiene within the warehouse.

• Monitored inventory levels and overseen the movement of incoming and outgoing goods, ensuring proper bufferis in place.• Managed the movement of goods and materials; planned and coordinated the flow of goods to ensure arrivalat destination on time and in good condition.• Handled a variety of goods from food products to raw materials to finished products ready for sale and plannedout the most effective way of transport from source to destination.

• Directed unskilled and semi-skilled workers in a variety of routine maintenance and laboring tasks.• Supervised the work of labor crews engaged in a variety of tasks such as assembling and installing equipmentand machinery and in repairing fences and related structures.• Managed schedules and approved work hours ensuring effectiveness and efficiency at work in alignment withthe expectations of the company and the client.• Implemented proper protocols to ensure a safe, healthy, and secure work environment.

• Negotiated favorable contracts with suppliers and transport drivers ensuring fair compensation while still earningreasonable profits.• Maintained a high level of customer satisfaction, making positive business relationships with existing clientsensuring their loyalty.• Managed compliance with all relevant regulations.

• Managed outbound calls on regular and prospective clients to drive new business.• Demonstrated products and provided essential information such as product availability, price, newdevelopments, and market trends.• Answered questions concerning products such as price, credit terms, and durability.• Closed and completed sales contracts and forms to record required sales information, achieving sales targets.• Collected receivables in a timely manner and followed-up on the payments of client’s outstanding balances.• Maintained a high level of technical expertise and achieved sales goals.• Demonstrated working knowledge of requirements of company credit policy regulating credit sales.• Supported the leader in all the required ad hoc duties.