Mudassir Iqbal Email & Phone Number

Anketell, Wa, Au

Perth, Western Australia, Australia

As a Security & HSE Manager, I am responsible for maintaining exceptional security operations while implementing and adhering to WHS regulations and guidelines. This includes auditing services, ensuring customer service excellence, fostering community engagement, and developing effective strategies for crime prevention and public liability management. I engage with key stakeholders such as local authorities, police, fire brigades, paramedics, and state emergency services to build strong relationships and meet performance targets. Risk management is a priority, and I proactively identify hazards, manage incidents and emergencies, conduct safety audits, and maintain compliance with work, health, and safety standards. Additionally, I am a tech expert in security technologies such as Gallagher, access control systems, and national CCTV control systems, effectively communicating and managing contracts while leading teams to streamline business operations. In summary, my role encompasses a wide range of responsibilities, ensuring the highest level of security for our organization, retailers, and customers by prioritizing risk management, maintaining compliance, and utilizing advanced security technologies.Technologies: Gallagher Access Control System, Integrity, CCTV Control System, Share Point & Microsoft Pack, Scentre Group Portals, GPS Tracking Systems, Emplive Employees Management System, Fire Indicator Panels (FIPs), Alarm System

Perth, Western Australia, Australia

As the Security Manager at the FC, my responsibilities include overseeing staff to ensure objectives are met. I also actively participate in collaborative health and safety projects across all operation sites, provide authoritative advice and guidance on health & safety matters to stakeholders within my designated area of responsibility, review, and audit health & safety management arrangements, and continuously improve these arrangements as appropriate. Furthermore, I provide strategies to plan and organize work systems, reduce health and safety risks, and recommend suitable adaptations to plant, machinery, and processes. I ensure that robust reporting regimes are in place for health and safety statistics and provide management information and statistics related to my area of responsibility. Additionally, I support business change through effective change management processes within the fast-paced FC environment and drive a behavioral culture change program across a large, complex, multi-shift operation.I implement and review company global safety policies and ensure compliance with life safety in a Fulfillment Center environment.

Perth, Western Australia, Australia

Outsourced to BGC Construction GroupKey Responsibilities:Develop and implement comprehensive security strategies, policies, and procedures to protect the organization, employees, and physical assets.Conduct risk assessments and vulnerability analyses to identify potential security threats and recommend appropriate mitigation measures.Establish and maintain effective security protocols, including access control, surveillance systems, alarm systems, and incident response plans.Monitor and analyze security-related intelligence and trends to proactively identify emerging threats and adjust security measures accordingly.Oversee the selection, implementation, and maintenance of security technologies, such as CCTV, access control systems, and intrusion detection systems.Collaborate with internal stakeholders to conduct security awareness training and ensure employees are informed about security protocols and procedures.Manage and coordinate security operations, including the deployment and supervision of security personnel, to ensure the implementation of security measures and adherence to policies.Conduct investigations into security incidents, including theft, vandalism, or breaches, and implement appropriate corrective actions.Liaise with law enforcement agencies, government authorities, and industry partners to exchange security-related information and stay abreast of best practices.Stay up to date with advancements in security technologies, emerging threats, and industry regulations to continuously improve the security posture of the organization.

Perth, Western Australia, Australia

In my role, I am responsible for store presentations, fuel authorization, replenishing items, and providing exceptional customer service. I prioritize building positive customer relationships and following emergency procedures. My skills include technical knowledge of consoles and fuel systems, ordering and stock rotation, organizing store presentations, and achieving high sales targets with a focus on customer satisfaction.

Perth, Western Australia, Australia

Karachi

As a Service Quality Assurance Manager at one of Pakistan's largest banks "Habib Bank Limited", I developed and implemented a comprehensive service quality assurance framework, designed quality control procedures, and conducted audits to evaluate and measure service standards. I collaborated with various departments to establish service quality benchmarks and analyzed customer feedback to identify areas for improvement. Additionally, I led a team of service quality analysts, delivered training programs, and partnered with internal stakeholders to implement process improvements and service enhancements. I prepared comprehensive reports for senior management, highlighting performance trends and recommendations. The job also involved advocating on behalf of the bank in tribunals and courts to achieve a resolution to customers' escalated complaints.

Karachi

As a Recruitment Officer, the following are the core responsibilities and tasks that were carried out:1. Interview Assessment: Conducted interviews and assessed candidates for their suitability for the job opening.2. Candidate Memo & Approvals: Prepared and submitted candidate memos for HR approval, which included the candidate's resume, job description, and salary details.3. Job Description and Specification Update: Updated job descriptions and specifications for open positions based on feedback from hiring managers.4. Participation in Weekly Meetings with Respective Business Units: Participated in weekly meetings with the respective business units to discuss the recruitment progress, update job descriptions, and to understand their hiring needs.5. Preparations for New Hires, Promotions, Transfers & Separations: Prepared all the necessary paperwork for new hires, promotions, transfers, and separations, including offer letters, contracts, and exit interviews.6. Scheduling Trainings and Feedbacks: Scheduled and coordinated trainings for new hires and provided feedback on their performance.7. Day End Work Reports and their Follow-ups: Prepared daily work reports, which included recruitment progress and follow-ups on any outstanding issues.8. Coaching, Counselling & Grievances: Provided coaching and counselling to employees on recruitment-related issues and resolved any grievances of sorts.

M.T Khan Road

Inbound Unit:- Lodging Complains and its resolution with follow-ups.- Service Information - Cross-Selling- Usage of CTL & IRIS - Unit meetings

Shahrah-E-Faisal , Karachi

Time-Svr Pte Limited - Worked as an Offshore Business Consultant. Provided assistance overseas to our clients as their virtual office administrator or a virtual office assistant and had a enthralling experience working with fortune 500 personals. Core Responsibilities & Obligations Time Svr Limited- Research and data mining Business Consultant - Itinerary management 2011 - 2012- Official social media management- Rendezvous management - Daily task management

Master Of Business Administration - Mba, International Business

Foundation Degree, Accounting And Finance, Pass

Foundation Course: Financial Accounting and Reporting Foundation Course: Fundamentals of Business Laws

Bachelor Of Business Administration - Bba, Honors

Activities and Societies: - Chairman, Event Management Society, MAJU 2010 - 2012 - Student Counselor, MAJU 2009 - 2011 - General Secretary.

Associate'S Degree, Metullurgical Sciences, A

Activities and Societies: Iron Makings, Billet, Hot Rolls and Cold Rolls Making, Blast Furnace Operations, Conveyer belt Operation, Sand.