With nearly a decade of experience in the BPO and IT-based services industry, I specialize in leading challenging projects and collaborating with North America-based firms. My passion lies in creating impactful solutions that drive business success.Currently at PNM Group, I oversee strategy, client relationships, and key engagements, helping deliver a unique blend of design, development, and branding services to clients worldwide.Previously, I led the JobsInGTA.com project at MicroAgility, Inc., an IT consulting firm serving the U.S. and Canadian markets. Our team built an advanced job portal and workforce management system for staffing agencies, providing high-level consulting and connecting businesses with ideal candidates.Outside work, I enjoy meeting new people, reading, watching documentaries, and spending quality time with my family.