Muddassir Khan Email & Phone Number

Islamabad, Pakistan

Islamabad, Pakistan

Islamabad, Pakistan

Responsible for day to day operations and maintenance of Digital/VAS nodes:➢ Leading development of APIs and configurations on APIGW platform.➢ Managing complete MS team responsible for smooth operations of VAS nodes.➢ Leading a major swap project of multiple nodes from operations domain

Islamabad, Pakistan

Operations and maintenance of Telecom/IT nodes under Digital/VAS domain:➢ APIGW (APIGEE):• Deployed APIGW platform as Core Project team member. • Deployed multiple API proxies (converting soap to rest) on APIGW. • Looking after Operations and maintenance of the platform and code tweaks/ hot fixes. • Looking after Apigee products that include Apigee Edge, Analytics and developer portal. • Requirement gathering and solution designing for API’s. • Custom reporting via Postgres and monetization packages. • Product development according to required quota and spike values.➢ Service Delivery Platform (SDP):• Services creation as per the business need.• UATs/Deployment and operations of various in-house developed/third party services.• Operations and maintenance of APIs (Charging, Messaging and Subscription) hosted on SDP.➢ Activities and Responsibilities: • Daily reporting as per the business need• Proactively monitoring health of critical nodes• Securing data & information exposed over digital channels• Vendor management• Ensuring stable system and database environment that include Windows Server and Linux/Unix based systems • O&M of business-critical nodes including APIGW, SDP, Top-up, and ADM

Pakistan

ONLINE CHARGING SYSTEM (OCS)- O&M of OCS nodes; CBP, SCP, SDP, BMP.- Maintenance and Troubleshooting of IBM Storage- Maintenance of subscriber database through Oracle and SQL- Troubleshooting and Support for resolution of various issues on Systems- Detailed CDR and log Analysis - Troubleshooting, Quality Testing, Critical Call Testing, Complaint resolution, Daily health check and System backup on Tapes- New numbering series definition, recycling of numbering series.UNIVERSAL VOUCHER CENTER (UVC)- Operation, Maintenance & configuration using Huawei’s VMAP- Manage status of active, used, locked, unlocked and deleted recharge cards for audit purpose.ELECTRONIC VOUCHER CENTER (EVC)- Hardware installation /Integration of new EVC- Operation and maintenance of EVC platform.- Definition of EVC Distributor, sub distributor & retailer channels and downstreamCALLER RING BACK TONE (CRBT)- Operation and maintenance of CRBT platform- Operating CRBT platform through web UI to check status of RBT service against subscribers- Health checks of CTI components, file server, DB, portalsOTHER RESPONSIBILITIES- O&M of IN including hardware inspection and health checks.- Provision of IN services like FNF, VPN, MNP, MCN, Call Screening.- Definitions of package plans and public numbering plan (PNP) for corporate customers.- Verifying the charging from CDRs on live SCPs as per implementation in Charging Matrix.- Uploading IVR announcement for on Nationwide URPs/AIPs.- Reporting Country wide IN stats, SCP wise CAPs, subscriber count and service license utilization status.- 24/7 shift Maintenance of nodes

Islamabad

VAS SWAP PROJECT ( Project VEGA)- Worked as a Project Manager for solution design, implementation, integration and platformtesting till launch o VMS/MCA (Voice Mail Service / Missed Call Alerts)o VSMS (Voice SMS)o Service Delivery Platform (SDP)- Finalization and locking of HLD and LLD with vendors- Conducting ATPs/UATs for the platform DISASTER RECOVERY (Project VEGA)BILLING SWAP PROJECT ( Project TRANGO)- Worked as a Project Manager for Systems Integration between several IN and VAS platforms - Successful integration of charring gateway (CGW) with CBS.- Successful offloading of in house charging entity (ICGW) and migrated all services fromICGW to ZTE CGW as part of Telenor’s CBS swap project.- Successful series/definitions migration from CGW to CBS.- Successfully made all services of TOPUP server ready for CBS as part of Telenor’s CBSswap project.POLICY AND CHARGING RULES FUNCTION (PCRF)- Performed UAT/ATPs of different functionalities of PCRF- Integration of VAS entities with PS Core network.- Charging and rules verification.OTHER RESPONSIBILITIES - Planning and change management of VAS nodes VMS/MCA, CGW, VSMSo Capacity Management including Hardware and Software licenses.o Providing guidelines to operations team related to O&M issues.- End to End VAS projects planning and implementation:o Preparation of technical and commercial requirement documentso Vendor evaluation and selectiono Feature analysis, capacity dimensioning, licensingo Studying the impact on other platforms i.e. IN, VAS and Core- Financial planning and Financial forecasting for platforms and PR/PO process - BOM/BOQ verification with vendor - Handling Financial Capitalization reporting - Systems Administration for various VAS platforms on Windows Server and Linux

Pakistan

PROJECTS:- ARUBA NETWORKS: • Successfully installed POC for the ARUBA Wi-Fi networks in University of Engineering and Technology Taxila Pakistan (indoor and outdoor).• Successfully installed POC for the ARUBA Wi-Fi networks in University of Engineering and Technology Peshawar Pakistan- IPDSLAM (ISP): Successfully deployed IP-DSLAM (ISP) project in PAK-NAVY Islamabad. - ICH (International Clearing House): ICH is the projects applied by the regulatory body (PTA) with the help of different operators (that include TDM, GSM etc) to apply data reconciliation for the international traffic and revenue assurance. - JNB (Jinnah Naval Base): Setup radio links at JNB.- BGAN (Broadband Global Area Network): Worked on the broadband communication and services via satellite.- TERANET TEST (GUARDIAN SOLUTION): Worked as a team lead for this specific project. Teranet Test is the in-house developed product of Teralight used for the detection of gray routes in telecommunication network (GSM, TDM, CDMA etc). - WLAN SURVEY: Performed detailed survey at UET Peshawar and Air University for the establishment of WLAN.- Wi-Fi Project: Installed, configured and maintained of Wi-Fi network throughout PAK-NAVY.

- Level I support of GSM networks to end-user- First point of contact to the customer

- Monitored the traffic control of the network- Analyzing and recovery of faults in the network