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Mudduraj S is listed as Program Manager| Project Management | Certified SAFe® 6 Agilist| AWS Certified Solutions Architect| Certified ScrumMaster® (CSM®)| Google Project Management| P&L Optimization | SDLC |Business Analyst at OnMobile Global Limited, a company with 1298 employees, based in Bengaluru, Karnataka, India. AeroLeads shows a matched LinkedIn profile for Mudduraj S.
Mudduraj S previously worked as Senior Program Manager at Onmobile Global Limited and Product Support Manager at Onmobile Global Limited. Mudduraj S holds B.Sc, Electronics & Computer Science, A from Karnatak University.
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As a Senior Program Manager at OnMobile Global, I bring over 16 years of diverse experience in the telecom and technology industry, with a focus on cloud migration, agile methodologies, and automation initiatives. I am passionate about implementing innovative strategies that optimize processes, elevate customer experiences, and achieve substantial cost savings for the company.In my current role, I have led the successful migration of Cloud Infra from AWS to GCP, resulting in a 35% yearly cost reduction. I have also increased revenue by 15% through strategic pricing and bundling initiatives in Asia and Africa, and reduced customer complaints by 20% through improved service delivery and issue resolution. Additionally, I have championed automation initiatives that decreased manual intervention by 80% and improved response times, and implemented agile methodologies that reduced project delivery times by 35%. I have also collaborated with product development teams to identify recurring issues, contributing to a 65% decrease in product defects through continuous improvement initiatives. My goal is to drive operational excellence and customer satisfaction at OnMobile Global, while leveraging my expertise in cloud migration, agile and automation.
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Bengaluru, Karnataka, India
- Oversaw a portfolio of projects, achieving program goals and providing strategic direction.- Increased revenue by 15% through pricing and bundling initiatives.- Implemented customer retention strategies, resulting in a 5% decrease in churn rate.- Reduced customer complaints by 20% through improved service delivery.- Managed a geographically dispersed.
Bengaluru, Karnataka, India
- Led a team of 20 product support specialists, achieving a 5% increase in issue resolution within 3 months.- Implemented a training program, reducing onboarding time by 30% and increasing first-call resolution rates by 50%.- Successfully managed escalations, resulting in a 10% reduction in unresolved cases.- Established strong vendor relationships.
Other employees you can reach at onmobile.com. View company contacts for 1298 employees →
Tarun Mathur
Colleague at Onmobile Global Limited
India, India
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Anupama R
Colleague at Onmobile Global Limited
Bengaluru, Karnataka, India, India
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SB
Suresh Babu
Colleague at Onmobile Global Limited
Bengaluru, Karnataka, India, India
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BK
Bhavin Kadchha
Colleague at Onmobile Global Limited
Bengaluru, Karnataka, India, India
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KS
Keshavkumar Selvakumaran
Colleague at Onmobile Global Limited
Bengaluru, Karnataka, India, India
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SN
Sona Nirmal K
Colleague at Onmobile Global Limited
Bengaluru, Karnataka, India, India
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MM
Magendiran M
Colleague at Onmobile Global Limited
Tamil Nadu, India, India
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AM
Abdul Momee
Colleague at Onmobile Global Limited
Bengaluru, Karnataka, India, India
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MS
Miloni Shah
Colleague at Onmobile Global Limited
Bengaluru, Karnataka, India, India
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SM
Sarvanan M
Colleague at Onmobile Global Limited
United States, United States
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Quick answers generated from the profile data available on this page.
Mudduraj S works for OnMobile Global Limited.
Mudduraj S is listed as Program Manager| Project Management | Certified SAFe® 6 Agilist| AWS Certified Solutions Architect| Certified ScrumMaster® (CSM®)| Google Project Management| P&L Optimization | SDLC |Business Analyst at OnMobile Global Limited.
Mudduraj S is based in Bengaluru, Karnataka, India while working with OnMobile Global Limited.
Mudduraj S has worked for Onmobile Global Limited.
Mudduraj S's colleagues at OnMobile Global Limited include Tarun Mathur, Anupama R, Suresh Babu, Bhavin Kadchha, and Keshavkumar Selvakumaran.
You can use AeroLeads to view verified contact signals for Mudduraj S at OnMobile Global Limited, including work email, phone, and LinkedIn data when available.
Mudduraj S holds B.Sc, Electronics & Computer Science, A from Karnatak University.
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