• Assist in development and implementation of human resource policies • Provide support to employees in various HR-related topics such as leaves and resolve any issues that may arise • Promote HR programs to create an efficient and conflict-free workplace• Assisting in creating and hosting employee engagement sessions to promote positive work culture in the organization • Undertake tasks around performance management • Gather and analyse HR data for management and decision-making purposes. • Maintain employee files and records. • Enhance job satisfaction by resolving issues promptly.

• Created the first systematic employee data base in the company (both in E-format and physical file)• Assisted in recruiting non-IT positions in the company with shortlisting, screening and interview scheduling.• Assisted in on-boarding formalities of the new joiners.• Supported the HR manager with daily HR related operations and follow-ups.• HR Coordination between related parties

• Operated data collection, analyzing, presenting information for top management for strategic planning and decision making related to the branch performance.• Acting and coordinating as a hub between the branch network and Head office consisted of 140+ branches all over the country.• Coordinated with regards to all operations and performance of branches.• Assisted with regards to employee recruitment process and onboarding• Administered Induction Sessions on branch network for new employees and assigned as the buddy to channels department for 3 years.• Cooperated in finalizing and taking approval to new employee requirements and training requirements for every financial year.• Supported in Employee relations and HR related issues in branch network and in implementation of new HR strategies.• Expediting internal HR processes • Aided in implementation of new HRIS system in the company with coordination and speeding up data collection process.• Arranged management meetings and training programs for 8 Regional Managers, 140+ Branch heads and OICs under management of CEO.• Acting and coordinating as a hub between the branch network and Head office consisted of 140+ branches all over the country.• synchronized between legal department, administration department, Real Estate Owners and management staff for Infrastructure expansion.• Facilitated in branch administration and expedite Branch Cost Management.• Customer Service – Manage and handle all queries related to branch network and coordinate with central ops as required.