Michelle Mueller, Mslis Email & Phone Number

* Provide a high level of reference, computer, and reader’s advisory services to a diverse population using a variety of formats (databases, print, internet, etc)* Supervise a staff of ten shelvers* Oversee branch-wide collection development practices, including processing new materials, maintaining collection integrity, and systematic weeding * Coordinate adult volunteer program* Schedule Adult Services staff of eleven* Provide community programming including computer classes and book clubs* Present at professional conferences* Act as Manager-On-Duty* Perform basic computer hardware and software troubleshooting * Assist Circulation and Children’s Services departments as needed

• Serve as branch Business Services liaison; plan business programming for the Erlanger Branch• Maintain departmental statistics• Direct all on-site test proctoring services

• Provided a high level of customer service in a dynamic environment• Used library automated circulation system (HORIZON) to circulate materials to library users including checking materials in and out, processing holds, registering borrowers, and collecting fines and fees• Performed basic reader's advisory and reference work

Master Of Science (M.S.), Library And Information Science

Bachelor Of Arts (B.A.), English Language And Literature, General