Customer Journey Owner Liquiditätsmanagement
Current
Aug 2023 - Present
AeroLeads people directory · profile
Christoph Mueller Email & Phone Number
Customer Experience & Transformation I Solving the right problem
at
PostFinance
1 work email found
@postfinance.ch
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Current company
Role
Customer Experience & Transformation I Solving the right problem
Location
Bern, Berne, Switzerland
Company size
Who is Christoph Mueller? Overview
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Quick answer
Christoph Mueller is listed as Customer Experience & Transformation I Solving the right problem at PostFinance, a company with 2255 employees, based in Bern, Berne, Switzerland. AeroLeads shows a work email signal at postfinance.ch and a matched LinkedIn profile for Christoph Mueller.
Christoph Mueller previously worked as Customer Journey Owner Liquiditätsmanagement at Postfinance and Freelance CX & Transformation Consulting at Self Employed. Christoph Mueller holds Master Of Science (M.Sc.), Economic Geography And Innovation Studies, Insigni Cum Laude (5.5/6) from Universität Bern.
Company email context
Email format at PostFinance
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{first}.{last}@postfinance.ch
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Profile bio
About Christoph Mueller
Christoph Mueller is a Customer Experience & Transformation I Solving the right problem at PostFinance. He possess expertise in brand management, marketing, project management, business strategy, market research and 6 more skills. He is proficient in Französisch and English CPE, Level C2. Colleagues describe him as "I worked on a variety of projects with Christoph, from strategic planning to the development of executional solutions. He has a very good eye for detail and is a great project manager to work with. He takes control and takes good accountability and responsibility for his work. I would be more than happy to work with him in the future again and I believe he would be a great asset to any company. " and "I had the pleasure to work with Christoph on several occasions while I was working at Prophet. He’s a great team player and a seasoned project manager. His consulting experience stretches across many aspects of branding: from gaining customer insights to developing brand strategies to defining brand experiences. Clients always valued Christoph’s professionalism in handling things and his confidence in supporting them with their challenges. I personally miss his great sense of humour and hope our paths will cross again sometime in the future. All the best! "
Listed skills include Brand Management, Marketing, Project Management, Business Strategy, and 7 others.
Current workplace
Christoph Mueller's current company
Company context helps verify the profile and gives searchers a useful next step.
Postfinance
12 roles
Christoph Mueller work experience
A career timeline built from the work history available for this profile.
Freelance Cx & Transformation Consulting
Mar 2023 - Jul 2023
Senior Experience Architect
Conception of the future identity and access management (IAM) experience for all B2B client segmentsLead of design process, alignment with business and IT, conception of use cases and user research, briefing and coaching of UX Designer
Jun 2022 - Mar 2023
Product Owner Digital Sales
Streamlining digital sales journeys using a strictly data-driven and customer-centric approach; focus on investment & insurance journeys. PO in a Scrum Team consisting of UX, Analytics, SEO & SEA.
Oct 2021 - May 2022
Customer Journey Owner
Owning and developing relevant retail banking customer journeys with main focus around customer onboarding.Developing and executing a scalable framework for customer journey analysis and development.
Mar 2021 - Oct 2021
Senior Manager, Customer Experience
Defining the overarching Customer Experience strategy for all customer-facing digital platforms.Roll out across 10+ projects aiming to digitize key customer journeys. Designing, pitching and piloting a framework to create strategic signature moments. Providing internal consulting for projects on CX / human-centered design methods. Initiating an internal.
Apr 2017 - Mar 2021
Customer Experience Manager
Conception and piloting of a lean Customer Journey optimization approach blending agile methodologies with Design Thinking.Conception and rollout of firmwide training initiative on CX and customer-centricity for 4000 employees.Assessment of the firm's current state CX, basis for strategic CX priorities.Coaching of project teams across the firm on.
May 2015 - Mar 2017
Strategy Consultant
Management Consulting Working with multinational companies on strategic business challenges in brand, marketing and innovation.Development of recommendations for senior management.Conception and analysis of qualitative and quantitative market research.Design and facilitation of client workshops and trainings.Member of the company's digital.
Jan 2012 - Mar 2015
Aug 2011 - Jan 2012
Project Manager
Urban Planning / Traffic PlanningLed projects in mobility planning and traffic infrastructure for private companies and state institutions; responsible for all project phases incl. client management, project conception, fieldwork coordination, implementation; management of four subordinates
Mar 2010 - Jul 2011
Research Assistant
Research assistant position in parallel to studies; assistant to the head of the department; course preparation, publications, coordinating field research, administrative tasks, webmaster.
Sep 2006 - Aug 2009
Intern
Developing an GIS/geomapping application to manage natural hazards; internal socialization and training of field personnel; database management.
Jan 2008 - May 2008
Team & coworkers
Colleagues at PostFinance
Other employees you can reach at postfinance.ch. View company contacts for 2255 employees →
SG
Severin Gygax
Colleague at Postfinance
Bern, Berne, Switzerland, Switzerland
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LP
Loren Powers
Colleague at Postfinance
Seedorf, Berne, Switzerland, Switzerland
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LB
Laurence Bongard
Colleague at Postfinance
Bern, Berne, Switzerland, Switzerland
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GB
Gessica Beggia
Colleague at Postfinance
Biasca, Ticino, Switzerland, Switzerland
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KK
Katarina Kubisova
Colleague at Postfinance
Lyss, Berne, Switzerland, Switzerland
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AG
Andrea Gutknecht
Colleague at Postfinance
Greater Bern Area, Switzerland
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RB
Radu Bidiuc, Cbap, Pspo
Colleague at Postfinance
Zürich Metropolitan Area, Switzerland
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CM
Claude Marius Nyabo
Colleague at Postfinance
Düdingen, Fribourg, Switzerland, Switzerland
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BR
Blerina Rexhepi
Colleague at Postfinance
Switzerland, Switzerland
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NT
Nevio Tracia
Colleague at Postfinance
Köniz, Berne, Switzerland, Switzerland
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Severin Gygax
Colleague at Postfinance
Bern, Berne, Switzerland, Switzerland
View →
LP
Loren Powers
Colleague at Postfinance
Seedorf, Berne, Switzerland, Switzerland
View →
LB
Laurence Bongard
Colleague at Postfinance
Bern, Berne, Switzerland, Switzerland
View →
GB
Gessica Beggia
Colleague at Postfinance
Biasca, Ticino, Switzerland, Switzerland
View →
KK
Katarina Kubisova
Colleague at Postfinance
Lyss, Berne, Switzerland, Switzerland
View →
AG
Andrea Gutknecht
Colleague at Postfinance
Greater Bern Area, Switzerland
View →
RB
Radu Bidiuc, Cbap, Pspo
Colleague at Postfinance
Zürich Metropolitan Area, Switzerland
View →
CM
Claude Marius Nyabo
Colleague at Postfinance
Düdingen, Fribourg, Switzerland, Switzerland
View →
BR
Blerina Rexhepi
Colleague at Postfinance
Switzerland, Switzerland
View →
NT
Nevio Tracia
Colleague at Postfinance
Köniz, Berne, Switzerland, Switzerland
View →
4 education records
Christoph Mueller education
Master Of Science (M.Sc.), Economic Geography And Innovation Studies, Insigni Cum Laude (5.5/6)
Cas, Digital Transformation Management
Bachelor Of Science (B.Sc.), Geography, Magna Cum Laude
Integrales Primarlehrerpatent
Seminar Muristalden
FAQ
Frequently asked questions about Christoph Mueller
Quick answers generated from the profile data available on this page.
What company does Christoph Mueller work for?
Christoph Mueller works for PostFinance.
What is Christoph Mueller's role at PostFinance?
Christoph Mueller is listed as Customer Experience & Transformation I Solving the right problem at PostFinance.
What is Christoph Mueller's email address?
AeroLeads has found 1 work email signal at @postfinance.ch for Christoph Mueller at PostFinance.
Where is Christoph Mueller based?
Christoph Mueller is based in Bern, Berne, Switzerland while working with PostFinance.
What companies has Christoph Mueller worked for?
Christoph Mueller has worked for Postfinance, Self Employed, Swisscom, Postfinance Ag, and Postfinance Ltd.
Who are Christoph Mueller's colleagues at PostFinance?
Christoph Mueller's colleagues at PostFinance include Severin Gygax, Loren Powers, Laurence Bongard, Gessica Beggia, and Katarina Kubisova.
How can I contact Christoph Mueller?
You can use AeroLeads to view verified contact signals for Christoph Mueller at PostFinance, including work email, phone, and LinkedIn data when available.
What schools did Christoph Mueller attend?
Christoph Mueller holds Master Of Science (M.Sc.), Economic Geography And Innovation Studies, Insigni Cum Laude (5.5/6) from Universität Bern.
What skills is Christoph Mueller known for?
Christoph Mueller is listed with skills including Brand Management, Marketing, Project Management, Business Strategy, Market Research, Brand Architecture, Web 2.0, and Customer Insights.
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