James Mueller Email & Phone Number

Seattle, Washington, US

Nashville, Tennessee, US

I am the Leader of the Boston VMware User Group.In this volunteer position, I am responsible for scheduling and executing regular meetings, helping to develop others, and helping guide the careers of members in the VMware user community from the Greater Boston, MA area.In addition to being the Boston chapter Leader, I participate in several focus groups.

San Antonio, Texas, US

- Responsible for designing, deploying, operating, and maintaining globalinfrastructure supporting the company’s Veeam Cloud Service Provider offering- Participating as part of a team providing 24x7x365 support for VMware vSphereand vCloud Director, Veeam Backup & Replication, enterprise storage systems, Microsoft Hyper-V,and Windows system administration.

Mountain View, California, US

- Reviewed security configuration of operating systems and virtual infrastructure.- Operationalized a newly established vulnerability management program.- Reviewed IAM policies and configuration of the Okta platform.- Assisted in application configuration within the Okta platform.

Palo Alto, California, US

- Technical lead for M&A project to migrate 2000+ systems from data centers on the US east coast to a data center on the US west coast without disruption to the business.- Functioned as a primary contact for implementing and maintaining the security posture of the legacy Carbon Black environments including OS configuration, vulnerability management, Layer.

Palo Alto, California, US

- Designed and supported new virtual infrastructure for Engineering.- Worked directly with the Security team to implement/change configurations of systems and applications to better align with the Security Program.- Expanded use of Horizon virtual desktops to support access from overseas and to provide privileged access across security boundaries..

Palo Alto, California, US

- Maintain optimal health of virtual server, virtual desktop, storage, and private clouds.- Troubleshoot help desk escalations for virtual infrastructure.- Assist in implementation of new growth of virtual infrastructure.- Create and maintain VDI environments.- Maintain security posture of virtual environments.- Deploy and support vRealize Automation.

Lowell, MA, US

- Created security policy based on guidance from NIST 800-171 and mapped the technical controls required to implement the policy.- Engaged senior leadership to gain support for the Security Policy.- Advocated for IT-focused strategic planning, business continuity, and disaster recovery.- Strong focus on service-oriented support for end-users.- Managed.

Rochester, New Hampshire, US

- Created new deployment strategy utilizing MDT 2013 and Server 2012 for tablets and PCs.- Identified, implemented, and administer new Helpdesk solution for immediate and future use.- Configured network for and deployed new IP phonesystem.- Upgraded Exchange 2003 to Exchange 2010.- Acted as interim-Systems Administrator for ten-month period.- Assist in.

Rochester, New Hampshire, US

- Provided high level of customer service in a fast-paced environment.- Maintained call quality while also maintaining a high call volume.

Rochester, New Hampshire, US

- Answered all calls company-wide after regular business hours.- Dispatched service and delivery personnel for all locations.

US

- Managed two stores with a combined staff of around 20 persons- Responsible for ordering product and maintaining operations- Successfully met goals set by Franchise owner regarding food-cost and labor-cost percentage

Denver, Colorado, US

- Supervised shifts of up to five people- Performed many different projects while supervising all POS transactions