Hendrik Mueller-Lierheim Email & Phone Number

Johannesburg Metropolitan Area

Comprehensively overseeing national & crossborder road haulage, local cartage by the shipping line (carrier) & logistics (freight forwarding) division with functional P&L responsibility, financial forecasting & reportingChampioning cross-functional CX & Value Proposition in global supply chainsDirecting customer-centric, operational & technical teams in multiple locations, managing 150+ in-house trucks, 300+ associated transport assets & very large service provider (subcontractor) poolDriving solution sales & business development, facilitated double-digit y-o-y growthImplementing ISO9001:2015 underpinned by a culture of Continuous ImprovementAuthored national trucking Control Tower blueprintKey User in group-wide deployment of Performance Management system into South AfricaDivisonal Exco-level position, also deputising as Regional Executive for full logistics scope (commercial, financial, operational)Overseeing freight forwarding with cross-functional intra-group) integration of customs clearing services, land transport (rail & road), warehousing & container handling, depot services, high volume bulk cargo services (esp. mining commodities)

City Of Johannesburg, Gauteng, South Africa

Strategic direction, governance & oversight, promoting thought leadership & advocacy at a preeminent local, non-governmental trade organisation.

Johannesburg, South Africa

Brought on board to orchestrate the company's evolution beyond a narrow transport focus to a modern, technology driven, integrated logistics management & service organisation. My key to success in this somewhat commoditised market was a differentiation strategy driven by CX, underpinned by uncompromising focus on process & information flow, & enabled in execution by an extensive, robust partner network.Cabotage provide lead logistics with a track record since 1977, predominantly on Southern Africa's road & rail links from sea- & airports to the hinterland, with tailored solutions for manufacturing, cold chain, bulk liquid, & project cargo verticals.I exercised full P&L responsibility & oversaw the critical conceptual & operational interface between landside transport modes (road & rail), sea & air freight, forwarding stations (depots, warehouses, cold stores), customs brokers & AEO. I conceptualised, launched & implemented new logistics services products for cold chains & for bulk liquid shipments offered by the company.Over the years and under my direction we earned the trust of leading FMCG brands such as Karan Beef, McCain, Nestlé and Yogueta, provided integrated retail logistics solutions to high-end brands like MycroKeratin, supported growers' and traders' access to key agricultural supply chains & markets, enhanced the logistics of industrial and capital projects at inter alia Sasol, Ellies and Trafigura, and we operate with and for some of the most recognised names in shipping and freight forwarding.After 10 years at the helm I handed the company over in excellent shape to new management after a multi-year strategic transformation journey I had initiated culminated in the awarding of Level 1 BBBEE status, the highest recognition level of business transformation in South Africa.

Johannesburg

Responsible for full scope of multimodal transport (trucks, trains, freight forwarding stations/container yards) for the South African inland at Maersk Line & Safmarine, two flagship brands of global Fortune 500 Group A.P. Moller - Maersk.In charge of regional supply chain network, incl. full scope of supplier management, with annual OPEX exceeding ZAR 100 million.Leading Continuous Improvement strategies with applied LEAN Six Sigma.National roll-out leader of global strategy for industry leadership in service reliability, migrated front-end tasks from Customer Service into Operations.Strategic Sourcing Group core team member, & Value Selling subject matter expert for logistics solutions.Extended Leadership Team member for Southern Africa Cluster countries.Turned the business unit into a top performer by Key Performance Indicators (KPI) that grew significantly in scope. Employee Engagement Survey (EES) score in the group's global top 10% & top quartile of companies worldwide.

Cape Town

Africa Region Infrastructure & Major ProjectsDeal origination, evaluation, design & in situ implementation of large-scale logistics infrastructure investments, esp. cargo ports of up to half a billion USD:Public–Private-Partnerships (PPPs), Concessioning & international TendersGlobal best practice studies & knowledge transfer from facilities in Europe, Far East & North AmericaProject governance according to Project Management Institute methodology (PMBOK)‘Magnet’ Global Management & Leadership ProgrammeExtensive practical induction in the Port of Cape Town with Maersk Line & Safmarine vessel operationsKey projects:Angola - Planning, negotiation & start-up of Sociedade Gestora de Terminais, SACongo - Development, evaluation & preparation of a successful bid to operate Congo Terminal in joint venture with BolloréGhana - Process design & start-up support for Meridian Port Services (Ltd)Guinea - Development & tendering for a build-operate-transfer (BOT) concessionNigeria - Operational restructuring of APM Terminals Apapa (Ltd)

France, Germany

Financial audits of international mutual funds & a multinational listed groupAdvisory to 5 municipal departments on merger & change management towards a single public enterpriseFacility operations & maintenance management of a large education center with canteen & premium guest residence. Deputy to HoD, led an international team

Munich

Full commercial banking scope

Mba, Business Management & Administration

Diploma, Port Management

Hons Bba, Business Management & Administration

Mtech (Dipl.-Kfm. Fh), International Business

Visiting Student, Business & Economics

Vocational Diploma (Bankkfm.), Banking