Mukesh Garg Email & Phone Number

Experienced Professional with 27 years in the ITES/ BPO/ KPO services industries – Operation Management, Strategy Planning, Workflow Management, Team Management, Quality Management- A keen strategist and results-oriented leader with expertise in devising strategies aimed at enhancing overall organizational growth, sustained profitability of operations and improved business performance. - Proficient at managing & leading large teams for running the successful operations with experience of developing the service standards, meeting the service levels for business excellence, business objective setting and achievement orientation.- Hands-on exposure in Project Planning, Workflow & Content Management by converting the data in various different forms into electronic format making.- Gained sound knowledge of all phases of pre-publishing activities.- Possesses excellent interpersonal, communication and organizational skills with demonstrated abilities in Team Management and Customer Relationship Management.- Skills in personnel management including HR initiatives, mentoring, training, development, performance management, talent retention and attrition management.

Listed skills include Team Management, Vendor Management, Crm, Content Management, and 46 others.