Customer Success Manager
Current- Create a value-based relationship with our existing customers' post sales.
- Securing and validating renewal orders, driving maximum renewal & up-selling from the install base Engage as required, with the supporting functional teams to resolve issues raised by customers
- To build strong, trust based relationships with business partners inside and outside the organization, and to leveraging all available resources to support the business process of renewals.
- Managing the opportunity pipeline from week to week, providing accurate and timely updates to management on progress and outlook.