1. Technical Support: Respond to customer inquiries, troubleshoot and resolve API-related issues promptly. Provide expert guidance and advice on API integration, usage, and best practices. Assist developers in diagnosing and resolving problems in their code or API implementations.2. Issue Management and Resolution: Track and manage customer-reported issues, ensuring timely resolution and appropriate communication throughout the process. Escalate complex issues, follow up on the… Show more 1. Technical Support: Respond to customer inquiries, troubleshoot and resolve API-related issues promptly. Provide expert guidance and advice on API integration, usage, and best practices. Assist developers in diagnosing and resolving problems in their code or API implementations.2. Issue Management and Resolution: Track and manage customer-reported issues, ensuring timely resolution and appropriate communication throughout the process. Escalate complex issues, follow up on the progress, and provide updates to customers.3. Documentation and Knowledge Sharing: Contribute to the creation and maintenance of API documentation, including guides, FAQs, and troubleshooting resources. Collaborate with the technical writing team to ensure accuracy and clarity of documentation. Share knowledge and best practices with internal teams and customers to improve self-service support capabilities.4. Integration Support: Assist customers and developers in integrating APIs into their applications or systems. Provide guidance on authentication, data formatting, error handling, and other integration considerations. Conduct code reviews and offer suggestions for optimizing API usage and performance.5. API Improvement: Act as a customer advocate by identifying recurring issues or usability challenges and communicate them to the product management and engineering teams. Contribute to the improvement of APIs by providing feedback, suggesting enhancements, and participating in the design, developing and testing of new features.6. Software Development: Design, code, test, and debug software applications according to specifications.7. Version Control and Deployment: Use version control systems to manage source code and collaborate with other developers. Participate in deployment process, ensuring smooth and efficient release of software updates. Show less

1. Write well designed, testable and efficient code with Agile or Scrum methodology.2. Collaborate with clients or project managers to gather and refine specifications and requirements based on technical needs.3. Design and develop back-end application or REST API using Python, Django and PostgreSQL.4. Develop front-end application using VueJs, HTML and CSS.5. Integrate front-end to back-end application and external API.6. Configure and deploy Linux servers on… Show more 1. Write well designed, testable and efficient code with Agile or Scrum methodology.2. Collaborate with clients or project managers to gather and refine specifications and requirements based on technical needs.3. Design and develop back-end application or REST API using Python, Django and PostgreSQL.4. Develop front-end application using VueJs, HTML and CSS.5. Integrate front-end to back-end application and external API.6. Configure and deploy Linux servers on Linode or Contabo.7. Configure and deploy applications on Linux server with Apache.8. Maintain and update web applications.9. Optimize back-end to improve query performance.10. Research efficient ways to solve software related problems.11. Train users.12. Troubleshoot errors and debug software code.13. Implement new features14. Collaborate with other developers to deliver software projects. Show less

1.Design and build of REST_APIs for multiple microservices with Python-Django and RabbitMQ.2. Design and build of front-end application using NuxtJs and TypeScript.3. Integration of Front-End application to Backend services.4. Conversion of physical enterprise forms to printable dynamically rendered HTML templates.5. Application deployment to on-premise Windows Server.6. Integration of external services e.g. Core Banking System(CBS), SMS gateway, email gateway e.t.c. to… Show more 1.Design and build of REST_APIs for multiple microservices with Python-Django and RabbitMQ.2. Design and build of front-end application using NuxtJs and TypeScript.3. Integration of Front-End application to Backend services.4. Conversion of physical enterprise forms to printable dynamically rendered HTML templates.5. Application deployment to on-premise Windows Server.6. Integration of external services e.g. Core Banking System(CBS), SMS gateway, email gateway e.t.c. to backend application.7. Collaborate with clients and project managers to gather and refine specifications and requirements based on technical needs.8. Train users.9. Troubleshoot errors and debug software code. Show less

1. Collaborate with client to understand technical specifications, workflow, and software system design.2. Research, plan and implement client requirements into working code.3. Recruit competent developers to contribute into the project4. Collaborating with other developers to develop a complete solution with reference to client requirements.5. Testing software and fixing problems.6. Deploy, monitor and maintain client server.7. Develop back-end with Python… Show more 1. Collaborate with client to understand technical specifications, workflow, and software system design.2. Research, plan and implement client requirements into working code.3. Recruit competent developers to contribute into the project4. Collaborating with other developers to develop a complete solution with reference to client requirements.5. Testing software and fixing problems.6. Deploy, monitor and maintain client server.7. Develop back-end with Python, Django and PostgreSQL.8. Deploy back-end application and ensure 99% API availability.9. Implement new features and make updates.10. Recommend and implement changes11. Collaborate with client to train users Show less

1. Created website interface by using HTML/CSS and JavaScript libraries2. Collaborated with clients or project manager to gather and refine specifications and requirements based on technical needs3. Deployed and configured websites on cPanel dashboards4. Created and managed domain based emails for clients on cPanel5. Ensured 99% website up-time and availability6. Troubleshoot and addressed errors7. Implemented new features on websites8. Integrated front-end… Show more 1. Created website interface by using HTML/CSS and JavaScript libraries2. Collaborated with clients or project manager to gather and refine specifications and requirements based on technical needs3. Deployed and configured websites on cPanel dashboards4. Created and managed domain based emails for clients on cPanel5. Ensured 99% website up-time and availability6. Troubleshoot and addressed errors7. Implemented new features on websites8. Integrated front-end application with backend API Show less

Kenya Pipeline Company(KPC) is a state corporation that has the responsibilityof transporting, storing and delivering petroleum products to the consumersof Kenya by its pipeline system and oil depot network. My roles included:1. Ensure fibre cable up-link, repair damages if any.2. Ensure PLCs are online and respond to commands.3. Program PLCs.4. Ensure re-suppression system is working efficiently.5. Repair or replace defective smoke detectors, heat sensors and flame… Show more Kenya Pipeline Company(KPC) is a state corporation that has the responsibilityof transporting, storing and delivering petroleum products to the consumersof Kenya by its pipeline system and oil depot network. My roles included:1. Ensure fibre cable up-link, repair damages if any.2. Ensure PLCs are online and respond to commands.3. Program PLCs.4. Ensure re-suppression system is working efficiently.5. Repair or replace defective smoke detectors, heat sensors and flame detectors.6. Ensure access control system is online.7. Repair or replace defective access control consumables, e.g mag-locks, RFID sensors.8. Ensure IP CCTV system is online.9. Replace defective cameras, repair online cameras Show less