* Followed up on Sales activities ( from the bid preparation, to after sales service )* Negotiation with clients on the quotations* Order tracking and management* Managed the pricing processes * Identified current customer needs by conducting regular customer visits and ensured to be sustainable * Managed the deal and sales processes of existing customers* Ensured seamless collaboration among cross-functional teams (Sales-Marketing-Quality-Business Development)* Maintained regular communication with the planning department to coordinate samples, orders, and product availabilities* Had been responsible for sample requests, organisation, followed up feedbacks, converted to commercial orders* Prepared monthly sales reports and contributed to annual budgeting processes* Followed up overdue payments and cash proceeds

* Submitted the report for development of the Corporate Identity* Prepared the manual of Corporate Identity and ensured in conformability that the tools of Integrated Marketing Communication* Organised sample orders for the new and existing products and followed up feedbacks* Studied on the benchmarking of customer satisfaction survey* Contributed to update present customer satisfaction survey which entered and managed to Survey Monkey system. Submitted their results to the Executives* Conducted promotion and communication activities to Fairs* Contributed to prepare brochure and flyer to fairs* Renewed the website by coordinating with Agency and provided the contents for the website* Scheduled and published content across social media Linkedn

* Processed sales orders, entered all allocated customer orders into IBM, AS400 system and coordinated production and delivery times with Operations* Conducted regional sales analyses and submitted reports to the Regional Sales Manager* Informed on customers of order progress and delivery times* Managed/prepared sales and complaint documentations* Worked in collaboration with Accounting and Finance, managed to current account reconciliation, calculation exchange rate

* Researched sectoral and prepared the report* Translated in English* Took charge in a reception where Francis J. Ricciardone organized* Took charge in Renewable Energy and Energy Efficiency Trade Mission