Associate Support Engineer
Current
Jan 2024 - Present
AeroLeads people directory · profile
Mugesh Rangaraju Email & Phone Number
ITIL | System administration | Incident Management | NOC | O365 | Cloud | Hybrid Exchange| Azure |
at
Softchoice
LinkedIn matched
3 data sources
Profile completeness 86%
Current company
Role
ITIL | System administration | Incident Management | NOC | O365 | Cloud | Hybrid Exchange| Azure |
Location
Waterloo, Ontario, Canada
Company size
Who is Mugesh Rangaraju? Overview
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Quick answer
Mugesh Rangaraju is listed as ITIL | System administration | Incident Management | NOC | O365 | Cloud | Hybrid Exchange| Azure | at Softchoice, a company with 2355 employees, based in Waterloo, Ontario, Canada. AeroLeads shows a matched LinkedIn profile for Mugesh Rangaraju.
Mugesh Rangaraju previously worked as Associate Support Engineer at Softchoice and IT Specialist at Meeza, Managed It Services Provider. Mugesh Rangaraju holds Bachelor Of Technology - Btech, Computer Science from Srm University.
Company email context
Email format at Softchoice
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Softchoice
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Profile bio
About Mugesh Rangaraju
As Technical Professional, I present myself as a qualified employee with an extensive background in managing technical operations including scheduling & negotiation with clients as per SLAs and balancing work distribution to meet project deliverables as per quality & time norms. A major chunk of my 10 +years of experience has been at various organizations, where I have acquired expertise in handling the gamut of activities spanning across the diverse background and environments. As an individual, I am a self-starter with excellent prospecting, relationship building and a self motivated person. Furthermore, I also possess excellent verbal/written communications and problem-solving skills; the ability to multi-task prioritizes and manages time effectively in a deadline-driven environment.SKILL SETSITIL Strategist- IT Service Desk Management -Incident Management - Problem Management - Change and Configuration Management / HPSM / Manage Engine / HP Open view operations / - Microsoft Cloud Services / Active Directory / Exchange / O365 Services / Intune / Azure Admin Portal /SCCM / WSUS / Windows Servers / Windows Operating Systems / Share Point / File Server / Symantec Cloud Security / FortiMail security
Current workplace
Mugesh Rangaraju's current company
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Softchoice
5 roles
Mugesh Rangaraju work experience
A career timeline built from the work history available for this profile.
It Specialist
* Creation of Active directory accounts, exchange mailboxes (Both Online and On Prem) group policies, File server maintenance, SharePoint Permissions, Distribution groups and security groups as per IMAC standards.* As a senior member in the team, responsible to train the new hires with the technical and process work flow.* Handling P1 incidents and.
Jul 2018 - Oct 2023
Workplace Engineer
- Provide technical support and troubleshooting for end-users, including hardware and software issues. Ensure that all IT systems and equipment are functioning properly. Worked towards directing, defining and.
- Onsite support for VIP users to make sure their requirements and issues are addressed with high priority. Remote support for offsite employees with IT issues to ensure they can work effectively. * Actively participate.
Feb 2016 - Jun 2018
Associate System Engineer
Sep 2014 - Jan 2016
Technical Support Representative
* Rendered excellent technical support and remote troubleshooting for Desktops, Laptops, MAC, and Smart Phones for US based users.* Answered inbound calls of end users and AT&T representatives to identify and resolve the Network based issues.* Worked on scheduled shifts, which may include evenings, weekends, and holidays, to provide around-the-clock.
Apr 2013 - Sep 2014
Team & coworkers
Colleagues at Softchoice
Other employees you can reach at softchoice.com. View company contacts for 2355 employees →
KG
Kristi Gasteiger
Colleague at Softchoice
Toronto, Ontario, Canada, Canada
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MK
Michael Kramer
Colleague at Softchoice
Skokie, Illinois, United States, United States
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NI
Nupur Iyer
Colleague at Softchoice
Toronto, Ontario, Canada, Canada
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NB
Natalie Bennett
Colleague at Softchoice
Vancouver, British Columbia, Canada, Canada
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SJ
Slobodan Jovcic
Colleague at Softchoice
Toronto, Ontario, Canada, Canada
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KC
Kan Choi
Colleague at Softchoice
Toronto, Ontario, Canada, Canada
View →
SA
Sarrah Angelica Roldan
Colleague at Softchoice
Greater Toronto Area, Canada, Canada
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YT
Yusra T.
Colleague at Softchoice
Canada, Canada
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JP
Jay Patel
Colleague at Softchoice
Toronto, Ontario, Canada, Canada
View →
JB
Jessie Burns
Colleague at Softchoice
Contact Info, United States
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Kristi Gasteiger
Colleague at Softchoice
Toronto, Ontario, Canada, Canada
View →
MK
Michael Kramer
Colleague at Softchoice
Skokie, Illinois, United States, United States
View →
NI
Nupur Iyer
Colleague at Softchoice
Toronto, Ontario, Canada, Canada
View →
NB
Natalie Bennett
Colleague at Softchoice
Vancouver, British Columbia, Canada, Canada
View →
SJ
Slobodan Jovcic
Colleague at Softchoice
Toronto, Ontario, Canada, Canada
View →
KC
Kan Choi
Colleague at Softchoice
Toronto, Ontario, Canada, Canada
View →
SA
Sarrah Angelica Roldan
Colleague at Softchoice
Greater Toronto Area, Canada, Canada
View →
YT
Yusra T.
Colleague at Softchoice
Canada, Canada
View →
JP
Jay Patel
Colleague at Softchoice
Toronto, Ontario, Canada, Canada
View →
JB
Jessie Burns
Colleague at Softchoice
Contact Info, United States
View →
1 education record
Mugesh Rangaraju education
FAQ
Frequently asked questions about Mugesh Rangaraju
Quick answers generated from the profile data available on this page.
What company does Mugesh Rangaraju work for?
Mugesh Rangaraju works for Softchoice.
What is Mugesh Rangaraju's role at Softchoice?
Mugesh Rangaraju is listed as ITIL | System administration | Incident Management | NOC | O365 | Cloud | Hybrid Exchange| Azure | at Softchoice.
Where is Mugesh Rangaraju based?
Mugesh Rangaraju is based in Waterloo, Ontario, Canada while working with Softchoice.
What companies has Mugesh Rangaraju worked for?
Mugesh Rangaraju has worked for Softchoice, Meeza, Managed It Services Provider, Etihad, Cgi, and Sutherland.
Who are Mugesh Rangaraju's colleagues at Softchoice?
Mugesh Rangaraju's colleagues at Softchoice include Kristi Gasteiger, Michael Kramer, Nupur Iyer, Natalie Bennett, and Slobodan Jovcic.
How can I contact Mugesh Rangaraju?
You can use AeroLeads to view verified contact signals for Mugesh Rangaraju at Softchoice, including work email, phone, and LinkedIn data when available.
What schools did Mugesh Rangaraju attend?
Mugesh Rangaraju holds Bachelor Of Technology - Btech, Computer Science from Srm University.
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