As an Implementation Consultant at Elixir, I was responsible for leading and executing end-to-end implementations of enterprise solutions, collaborating closely with customers, internal teams, and stakeholders to ensure successful outcomes.Key Responsibilities:- Led customer requirements gathering workshops to understand business needs and document detailed technical specifications in alignment with Elixir’s standards.- Mentored and advised junior Implementation Consultants… Show more As an Implementation Consultant at Elixir, I was responsible for leading and executing end-to-end implementations of enterprise solutions, collaborating closely with customers, internal teams, and stakeholders to ensure successful outcomes.Key Responsibilities:- Led customer requirements gathering workshops to understand business needs and document detailed technical specifications in alignment with Elixir’s standards.- Mentored and advised junior Implementation Consultants on implementation processes, helping to enhance their technical and implementation skills.- Estimated effort and resources for large, complex projects, breaking down tasks and developing accurate timelines and cost projections.- Implemented dynamic solutions using Elixir products, ensuring Elixir solutions were aligned with customer requirements as outlined in the Statement of Work (SOW).- Conducted QA testing and deployment of product solutions, ensuring smooth implementation and meeting quality standards.- Collaborated with pre-sales teams to conduct demos and gather customer feedback.- Maintained regular communication with customers throughout the project lifecycle via status meetings, progress reports, and updates on project milestones.- Managed and executed end-to-end implementations for complex projects, including planning, execution, monitoring, and reporting, ensuring delivery on time and within budget.- Provided implementation guidance for customers on key configuration areas such as data mapping, template setup, workflows, and integration.- Worked closely with internal teams, including Project Managers and Technical Support, to ensure smooth knowledge transfer and project continuity.- Built and maintained strong customer relationships, proactively addressing concerns and ensuring ongoing satisfaction throughout the project.- Embraced and promoted Elixir’s core values: Community, Learning, Integrity, and Pioneering, fostering a positive and collaborative work environment. Show less

- Documented and defined customer functional requirements and specifications to ensure seamless solution delivery.- Collaborated with cross-functional teams to define and implement customized solutions that met client needs.- Maintained ongoing communication with customers and internal project teams to align expectations and ensure stakeholder satisfaction.- Supported customers during User Acceptance Testing (UAT), ensuring smooth validation and issue resolution.- Conducted… Show more - Documented and defined customer functional requirements and specifications to ensure seamless solution delivery.- Collaborated with cross-functional teams to define and implement customized solutions that met client needs.- Maintained ongoing communication with customers and internal project teams to align expectations and ensure stakeholder satisfaction.- Supported customers during User Acceptance Testing (UAT), ensuring smooth validation and issue resolution.- Conducted detailed analysis and estimations to provide accurate resource and timeline forecasts for client projects.- Delivered Proof of Concept (PoC) and demo projects for the pre-sales team, showcasing product capabilities to drive client engagement.- Identified, documented, and reported product issues, working closely with development teams to ensure timely resolution. Show less

- Manage information technology and computer systems.- Plan, organize, control and evaluate IT and electronic data operations.- Identify problematic areas and implement strategic solutions in time- Preserve assets, information security and control structures- Manage organizational website, social media pages and mobile applications

- Responsible for monitoring, analyzing, and reporting of data from HMIS.- Perform data quality checks and monitors for statistical trends or deficiencies.- Report findings to stakeholders as directed by the HMIS Administrator. - Provide group and one-on-one training sessions for HMIS users.- Assist HMIS-participating agencies with data entry as needed.- Participate in relevant in-service programs and other self-directed learning activities, which promote growth in… Show more - Responsible for monitoring, analyzing, and reporting of data from HMIS.- Perform data quality checks and monitors for statistical trends or deficiencies.- Report findings to stakeholders as directed by the HMIS Administrator. - Provide group and one-on-one training sessions for HMIS users.- Assist HMIS-participating agencies with data entry as needed.- Participate in relevant in-service programs and other self-directed learning activities, which promote growth in position responsibilities.- Perform other duties as assigned. Manage information technology and computer systems.- Plan, organize, control and evaluate IT and electronic data operations.- Design, develop, implement and coordinate systems, policies and procedures.- Ensure security of data, network access and backup systems.- Act in alignment with user needs and system functionality to contribute to organizational policy. Show less