Mugunthan Balakrishnan Email and Phone Number
Hi, I’m Mugs, a UX Designer with over two decades of experience in technology and digital transformation, with a strong foundation in software development since 2000. My career pivoted into user experience (UX) design in 2014, enabling me to deliver results-driven solutions that merge technical expertise with user-centred design. I specialise in creating impactful digital experiences for marketing, sales, and business development.My experience includes collaborating with respected organisations like the Department of Health Victoria and Life Saving Victoria to optimise their digital platforms, improve user engagement, and enhance conversion metrics. I excel in designing maintenance request systems and intuitive kiosks, addressing complex user pain points through creativity and strategic design. Key Skills and Approach:- Customer-Centric UX Design: My approach is rooted in user research, data-driven insights, and a deep understanding of user behaviour, ensuring each design aligns with business goals.- Agile and Collaborative: I apply Agile methodologies and work closely with cross-functional teams to refine and iterate designs based on continuous feedback.- Versatile Skill Set: I’m proficient in wireframing, prototyping, Figma, and WCAG compliance, bringing comprehensive design solutions to every project.New eBook Coming Soon!I’m excited to announce the upcoming launch of my eBook, User Experience Design for Marketing, Sales, and Business Development. If you want to leverage UX design to drive business impact and want practical insights, subscribe for launch notifications at www.mugs.studio/ebook.
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User Experience ConsultantMugs StudioMelbourne, Vic, Au
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User Experience DesignerVictorian Department Of Families, Fairness & Housing Oct 2024 - PresentMelbourne, Victoria, Australia -
User Experience DesignerMugs Studio Jan 2016 - PresentMelbourne, AustraliaI specialize in User Interface (UI) and User Experience (UX) design. I engage with companies to help get their products and services to the market by understanding human empathy and translating it into customer-centered digital design.
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User Experience DesignerVictorian Department Of Health Mar 2023 - Oct 2024Melbourne, Victoria, AustraliaAs a dedicated UI/UX Designer on the pilot project, I bring immense value through my expertise in creating exceptional user experiences. I lead the design process, delivering intuitive interfaces aligned with user needs and business goals. Thorough research and testing provide valuable insights that drive iterative design, enhancing usability and engagement. I effectively communicate design concepts to stakeholders and developers. I continuously improve the user experience by leveraging a data-driven approach, contributing to the project's success. -
Technology ConsultantLife Saving Victoria Apr 2016 - Dec 2018Melbourne, Victoria, AustraliaI worked with the training and education department in designing and launching new and upgrading software solutions. I supported UX research, such as data collection and analysis. Instrumental in visually communicating research findings, which is part of a broader implementation to make UX design more viable at Life Saving Victoria. -
Chief Technology Officer230 Interactive Aug 2007 - Jan 2016Colombo, Sri LankaResponsible for bringing creative digital solutions to the market by setting technical direction, coordinating risk and priority across teams and shaping architectural strategy, managing resources, and collaborating closely with product on project delivery. Work includes- recommend, research, evaluate, help select, and implement technology frameworks and patterns for delivering rich social media experiences using the available mediums. -
Creative Group HeadEureka Technology Partners Jun 1999 - Jul 2007Colombo, Sri LankaKnowledge of digital advertising, experience in conceptualising web solutions and rich media. Hands-on manager for the department, leading a team of creatives while working day-to-day as the lead designer. Experience in pitching creative business and working as a main point of contact with clients.
Mugunthan Balakrishnan Education Details
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International College Of Business & TechnologySoftware Engineering -
Royal InstitueBusiness/Commerce, General
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Ecole InternationalGeneral Studies
Frequently Asked Questions about Mugunthan Balakrishnan
What company does Mugunthan Balakrishnan work for?
Mugunthan Balakrishnan works for Mugs Studio
What is Mugunthan Balakrishnan's role at the current company?
Mugunthan Balakrishnan's current role is User Experience Consultant.
What schools did Mugunthan Balakrishnan attend?
Mugunthan Balakrishnan attended International College Of Business & Technology, Royal Institue, Ecole International.
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Mugunthan Balakrishnan
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Mugunthan S.Balakrishnan
Malaysia1motorola.com -
Mugunthan Balakrishnan
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