Mugur Murgulet Email & Phone Number

Bucharest, Romania

Bucharest, Romania

Ensure that proper scoping, initiation and approval of IT projects and IT programs is performed via the initial business casePlan IT projects and programs to support the realisation of the approved business case Manage complex IT projects and programs to ensure team and task cohesion throughout the project durationPlan, staff, implement and control IT projects in accountability to ensure goal, time, scope and quality targets achievements. Continuously recommend and ensure that… Show more Ensure that proper scoping, initiation and approval of IT projects and IT programs is performed via the initial business casePlan IT projects and programs to support the realisation of the approved business case Manage complex IT projects and programs to ensure team and task cohesion throughout the project durationPlan, staff, implement and control IT projects in accountability to ensure goal, time, scope and quality targets achievements. Continuously recommend and ensure that contingency plans are in place for risks and issues that are likely to be realised, as well as for dependencies that might affect benefit realisationReport/communicate projects status on a regular basis to all affected parties to ensure progress monitoring, progress steering, proper task assignment and dissemination of information Provide support related to Project & Portfolio reporting Show less

Bucharest, Romania

Responsible for managing the day-to-day operations of a company and oversaw specific departments (such as finance, HR, and sales), reporting directly to the CEO and board of directorsWorked with top-level executives to devise strategies to meet the organization's objectives, and reports on the performance of the various departments to the CEO and board of directors.Compiling performance reports and reporting to the CEO and board of directorsResponsible for overseeing the… Show more Responsible for managing the day-to-day operations of a company and oversaw specific departments (such as finance, HR, and sales), reporting directly to the CEO and board of directorsWorked with top-level executives to devise strategies to meet the organization's objectives, and reports on the performance of the various departments to the CEO and board of directors.Compiling performance reports and reporting to the CEO and board of directorsResponsible for overseeing the administrative operations within our organizationCoordinating inter-departmental activities and delegating responsibilities to subordinates from QA and Reporting departments Analysing audit reports and formulating improvements to departmental workings Show less

Bucharest, Romania

Manage teams of cash management and operations, technical support for ATM/MFMManage the budget of revenue and expenditure, and identify cost reduction measures.Defining, setting and monitoring the specific KPIs and SLA indicators.Managing the relationship with external suppliers, negotiating and monitoring contracts- transport, processing and ATM network management services.Project management for Digital Cash, CIT integration, ATM fleet optimization and ATM monitoring software… Show more Manage teams of cash management and operations, technical support for ATM/MFMManage the budget of revenue and expenditure, and identify cost reduction measures.Defining, setting and monitoring the specific KPIs and SLA indicators.Managing the relationship with external suppliers, negotiating and monitoring contracts- transport, processing and ATM network management services.Project management for Digital Cash, CIT integration, ATM fleet optimization and ATM monitoring software implementation. Show less

Bucharest, Romania

Planning and assuring the needed cash, in the requested quantity, quality and on time, for 250 branches and 400 ATMs for Bucharest and Constanţa areasDefining, setting and monitoring the specific KPIs and SLAs Managing the budget of revenue and expenditure of the Operations and Cash Management Department and identifying cost reduction measures Managing the relationship with external suppliers, negotiating and monitoring contracts – transport, processing and ATM network management… Show more Planning and assuring the needed cash, in the requested quantity, quality and on time, for 250 branches and 400 ATMs for Bucharest and Constanţa areasDefining, setting and monitoring the specific KPIs and SLAs Managing the budget of revenue and expenditure of the Operations and Cash Management Department and identifying cost reduction measures Managing the relationship with external suppliers, negotiating and monitoring contracts – transport, processing and ATM network management services Relationship management and development with other commercial banks and NBR, following efficiency and profitability targetsAssuring cash distribution versus costs efficiency (opportunity costs, transport, acquisition and processing costs) Collaborating with Operational Managers from subordinated regional branches in order to assure the needed cash and optimize the activityDefining, proposing and delivering specific trainings for subordinated branch managersFollowing the objectives achievement degree for cash activity in subordinated regional branches Performing, following up and assuring that reports and cash transactions data are properly analyzed and sent to the managementPlanning and following the cash supply for regional ATMs networkAssuring efficient management of cash from the Processing Unit Special projects: - internalization of on-site ATM services and cost optimization for off-site ATMs- defining and setting up specific processes of the departmentAdditional activity: management of cash at concerts organized in Bucharest at which the bank distributes tokens Show less

Bucharest

Performing and analyzing specific monthly reports Fulfilling back-up tasks during work leaves for Regional Cash Managers or Transaction OfficersParticipating to projects with cash involvement Offering support to internal / external clients for issues related to cash services Fulfilling other tasks not related to day-to-day business (projects, atypical situations reconciliations, counselling to colleagues, different reports and analyses) Responsible for efficient complaint… Show more Performing and analyzing specific monthly reports Fulfilling back-up tasks during work leaves for Regional Cash Managers or Transaction OfficersParticipating to projects with cash involvement Offering support to internal / external clients for issues related to cash services Fulfilling other tasks not related to day-to-day business (projects, atypical situations reconciliations, counselling to colleagues, different reports and analyses) Responsible for efficient complaint management on all cash segments Managing the “Cash clients Complaints” database Providing feedback to the Cash Management Directorate in order to improve service quality Monitoring and offering support in the modification / implementation flow for clients who benefit from collection or cash distribution services Show less

Bucharest

Processing transactions of cash collections, ATM discharge and cash supplying to CN Posta RomanaOperations reconciliationOffering support to colleagues who sell cash servicesPreparing reports in accordance with activity requirements

Bucharest

Offering support to clients through Raiffeisen Direct serviceOffering information to clients on all Raiffeisen Bank products and servicesPerforming transactions for Raiffeisen Direct clients Outbound campaigns: promoting Raiffeisen Bank products to existing clients

Ensuring an efficient consultancy to clients in best deciding the adequate products to purchase

Master'S Degree, International Marketing

Activities and Societies: Alumni

Bachelor'S Degree, Statistics And Economic Forecast

High-School, Mathematics&It