Administrator
Current+ Serve walk-in customers who send or self collect documents and packages (Pickup), complaints, and inquiries. + Ensure documents or packages accepted from customers are according to SOP and our standard guidelines (eg. No prohibited items)+ Register customers sending details accurately in the system.+ Checking of orders, airway bills, customer service complaints in the system daily.+ Scans of every arrival and departure of parcels.+ Prepare daily DP operation & sales reports.+ Supervise loading & unloading of goods. Ensure that every package that arrives at the branch is in good condition.+ Assist in problematic, overnight parcels+ Assist in Customer Relationship Management (reply customer inquiries)+ Perform general office administration in warehouse environment on a day to day basis+ Ensure goods are put-away in an orderly manner, according to requirements
