• Generate new core deposit relationships with the Bank’s Deposit Management services. Responsible for selling all the Bank Deposit products, and Liquidity Asset Management Program – Sweep Repurchase Agreements• Market the Bank’s Cash Management products and services. Responsible for establishing new clients along with providing expertise in demonstrations internally and externally.• Provide short-term money management expertise for Bank’s Deposit Management clients. This includes managing clients’ clients’ day to day banking needs, involving operating accounts and cash management products, from overnight liquidity positions out to one-year maturities. Requires knowledge of deposit products and services as well as other money market instruments.• Account Management responsibilities include being primary contact and officer for all new client relationships established, as well as existing relationships. Requires knowledge of general banking operations as it relates to account management for these clients.• Build internal and external relationships through exceptional problem solving, ownership and follow-through. Provide a high level of personalized sales and service support to key client and Strategic Relationships within the Bank.

• Generate new core deposit relationships with the Bank’s Deposit Management services. Responsible for selling all the Bank Deposit products, and Liquidity Asset Management Program – Sweep Repurchase Agreements• Market the Bank’s Cash Management products and services. Responsible for establishing new clients along with providing expertise in demonstrations internally and externally.• Provide short-term money management expertise for Bank’s Deposit Management clients. This includes managing clients’ clients’ day to day banking needs, involving operating accounts and cash management products, from overnight liquidity positions out to one-year maturities. Requires knowledge of deposit products and services as well as other money market instruments.• Account Management responsibilities include being primary contact and officer for all new client relationships established, as well as existing relationships. Requires knowledge of general banking operations as it relates to account management for these clients.• Build internal and external relationships through exceptional problem solving, ownership and follow-through. Provide a high level of personalized sales and service support to key client and Strategic Relationships within the Bank.

• Responsible for integrated salaries for companies which have payroll agreement with QNB• Opening Payroll accounts for those companies’ employees • responsible for managing an organization's payroll processes• Conducting payroll transactions in an efficient, accurate & timely manner

Handle all incoming/outgoing calls of the call center• Fully understand and adhere to company policies and procedures that generate personal and professional credibility and trust.• Respect and apply company vision, mission and values• Use available methods and tools to develop own skills.• Use the available tools and systems to provide the correct information to customers (applications, intranet briefings, attending trainings…. etc.).• Keep up-to-date with all the services and products provided by Vodafone.• Resolve all customer complaints, requests and inquiries within the pre-determined SLA’s.• Escalate problems, report suspected fraud and provides relevant feedback to the right channels

• Researching and identifying sales opportunity, generating leads, target identification and classification• Reaching out to new customers and making presentations or pitches outlining the benefits of product/ services.• Understanding the client requirements and then customizing the product/ services as per their needs• Maintaining relationship with all potential and existing clients• Ensuring proper servicing and after sales support to clients• Data reporting to management and gathering market intelligence• Present, promote and sell products/services using solid arguments to existing and prospective customers.• Achieve agreed upon sales targets and outcomes within schedule• Coordinate sales effort with team members and other departments• Maintain contact lists and follow up with customers to continue relationships