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Muhammad A. is listed as Depot Repair Technician @ DALY Computers | Technical Troubleshooting Specialist at DALY Computers, a with 172 employees, based in Dundalk, Maryland, United States. AeroLeads shows a matched LinkedIn profile for Muhammad A..
Muhammad A. previously worked as Depot Repair Technician at Daly Computers and Team Lead at Daly Computers. Muhammad A. holds 12Th from Sparrows Point High School.
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As a highly motivated high school student accepted into a prestigious magnet program, I have spent the past four years studying computer science and cybersecurity, earning four industry certifications that have deepened my passion for technology. My certifications have provided me with a strong foundation in IT, leading to an internship at DALY Computers as a Device Support Associate during my junior year. Over the course of a 3-month summer internship, I worked on configuring charging carts, scanning devices, maintaining accurate records, and ensuring quality control.Impressed by my dedication and technical abilities, DALY Computers extended my role into the school year, where I was promoted to Team Lead. In this capacity, I have managed large-scale projects, including overseeing the installation of over 300 desktop computers at Bowie State University, supervising 30 new employees, and coordinating the shipment of over 600 charging carts. Additionally, I currently serve as a Depot Repair Technician at DALY, diagnosing and troubleshooting hardware and software issues for laptops, Chromebooks, and PCs, ensuring timely and accurate repairs with minimal recalls.Throughout my experience, I have developed a variety of technical skills, including hardware installation, troubleshooting, device management, and quality assurance. With a strong aptitude for problem-solving and hands-on technical experience, I am eager to apply my knowledge and expertise to any IT organization. My goal is to contribute to enhancing the technological infrastructure of the companies I work with, while continuing to grow and learn from each opportunity.
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A career timeline built from the work history available for this profile.
Rosedale, Maryland, United States
- Diagnose and troubleshoot hardware and software issues for laptops, Chromebooks, and PCs, ensuring accurate and timely repairs.- Reimage devices and perform thorough testing to guarantee proper functionality.- Utilize ticket tracking systems to update and log repair activities with precise details.- Adhere to ESD safety protocols while repairing and handling devices.
Rosedale, Maryland, United States
- Led a project at Bowie State University, installing over 300 desktop computers, ensuring they met customer specifications and followed safety protocols.- Trained and supervised a team of 30 new employees on wiring charging carts and other essential tasks, ensuring they understood and followed proper procedures.- Oversaw the preparation and shipment of over 600 charging carts to more than 40 schools, ensuring all computers were properly installed, packed, and ready for use.- Assembled new charging carts and conducted thorough inspections for any damage caused during shipment, ensuring the carts were fully functional before use.- Maintained accurate records of all warehouse activities, including installation, assembly, and shipment, while ensuring safety protocols were strictly followed for the safety of the entire team.
Rosedale, Maryland, United States
- Configured and wired approximately 100 charging carts for computers across multiple district schools, ensuring all devices were properly connected, charged, and ready for use. This included troubleshooting technical issues and performing routine maintenance to maintain optimal functionality.- Scanned over 4,000 devices into a database for long-term storage and shipment, ensuring accurate records were maintained for each device. I also sorted the devices by model and conducted quality assurance checks to verify proper categorization and functionality.- Cleaned and sanitized devices before packing them for shipment, ensuring all devices were free of external damage and met safety and quality control standards. This process included organizing devices for safe transportation while adhering to established safety protocols.
Dundalk, Maryland, United States
Installed different softwares according to customer's requirementsAssembled and organized hardware after thoroughly going through the instructionsCommitted to optimal customer service and the proper maintenance and repairs of computer systems.
Other employees you can reach at daly.com. View company contacts for 172 employees →
Ismail Ahmed
Colleague at Daly ComputersMillersville, Maryland, United States
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HM
Hamidou Mapangala
Colleague at Daly ComputersWashington Dc-Baltimore Area, United States
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JG
Jack Glenn Jr
Colleague at Daly ComputersHarrisonburg-Staunton-Waynesboro Area, United States
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DW
David Whipp
Colleague at Daly ComputersFrederick, Maryland, United States
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MW
Michael Winkler
Colleague at Daly ComputersPawleys Island, South Carolina, United States
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JY
Jordan Yarborough
Colleague at Daly ComputersUnited States
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NK
Nana Kwame Obeng
Colleague at Daly ComputersGermantown, Maryland, United States
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SS
Shawn Smith
Colleague at Daly ComputersFrederick, Maryland, United States
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JB
Jay Brittain
Colleague at Daly ComputersSparrows Point, Maryland, United States
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EL
Ericberto Lopez
Colleague at Daly ComputersSelma, California, United States
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Activities and Societies: IT Computer Science & Cyber Security Magnet Program and National Technical Honor Society
Quick answers generated from the profile data available on this page.
Muhammad A. works for DALY Computers.
Muhammad A. is listed as Depot Repair Technician @ DALY Computers | Technical Troubleshooting Specialist at DALY Computers.
Muhammad A. is based in Dundalk, Maryland, United States while working with DALY Computers.
Muhammad A. has worked for Daly Computers and Freelance.
Muhammad A.'s colleagues at DALY Computers include Ismail Ahmed, Hamidou Mapangala, Jack Glenn Jr, David Whipp, and Michael Winkler.
You can use AeroLeads to view verified contact signals for Muhammad A. at DALY Computers, including work email, phone, and LinkedIn data when available.
Muhammad A. holds 12Th from Sparrows Point High School.
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