Muhammad Adil Email and Phone Number

Act as the first point of contact for guest informationAddress and document guest concerns in the databaseAchieve amicable resolution to guest concernsCoordinate with other departments to address guest concernsUpdate guest recordsProblem-solve to achieve guest resolutionComplete product knowledge training to answer guest questionsPromote facilities amenities and activitieGreeting guests upon arrival and making them feel welcomed.Administering check-ins and check-outs.Providing front desk services to guests.Assigning rooms and taking care of administrative duties.Delivering mail and messages.Processing guest payments.Coordinating with bell service and staff management.Being a source of information to guests on various matters such as transport and restaurant advice.Processing meal and beverage requests.Accommodating general and unique requests.Diffusing conflict or tense situations with guests