Information Technology Support Engineer Layer 2
CurrentNetwork Troubleshooting: Diagnose and resolve issues related to Ethernet, VLANs, and switching.Device Configuration: Configure and maintain network switches and routers, ensuring optimal performance and security.Performance Monitoring: Use tools to monitor network traffic and performance metrics, identifying and addressing bottlenecks.Documentation: Maintain accurate records of network configurations, changes, and incidents.User Support: Assist users with connectivity issues, ensuring they have access to necessary resources.Collaboration: Work closely with other IT teams to resolve complex problems that may span multiple layers of the network