i am working currently as an internal auditor in a currency exchange company. where we ensure exchange of money as per state bank policy, client visibility,company payroll etc.

Providing satisfaction/solution to Bonded Carriers and Pakistan Customs in terms of helping with relevant system Information and ultimate solution to his Complaints.Resolving complaints and issues.Educate and satisfy Bonded Carriers and Pakistan Customs with persuasion.Entertaining Bonded Carriers and Pakistan Customs with pertinent information.Inter department Correspondence.Dashboard (Online Vehicle Tracking), Resolving customer complaints using SixD software.Generating Reports and analysis of daily complaint traffic.Generating analysis reports of daily Call Center inbound/outbound Calls traffic.Handling Code RedsManaging daily tasks of sub-ordinates.Generating Monthly reports for higher managements.Presenting Product-wise Analysis to management.SQL,Immobilization and MIS AuditMonitoring vehicles through GPS/GSM network throughout Pakistan.Accepting and making calls using CISCO Call Centre.Front end dealing with customers.