Muhammad Afiq Email and Phone Number
Patient and outgoing customer service representative with Years of experience. Have a Consistent positive interactions with customers and conflict resolution skills have resulted in promotion to lead associate. Proven ability to increase customer retention by addressing the main issues nor complaints in a timely and efficient manner.
Allianz Partners Malaysia
View- Website:
- allianz-partners.com/cz_CZ.html
- Employees:
- 12
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Assistant CoordinatorAllianz Partners MalaysiaKuala Lumpur, My
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Assistant CoordinatorAllianz Partners Malaysia Jul 2023 - PresentMalaysiaHandled inbound and outbound calls and correspondence.Provide assistance to clients arrange services and benefits according to Customer needs/policy and coverage.Documents all communication into the case management system. -
Customer Service RepresentativeShangri-La Group Jan 2023 - Jun 2023Federal Territory Of Kuala Lumpur, MalaysiaHandled guest complain and feedback and took immediate action to resolve any issues.Provided guest with services such as arranging transportation or recommending local attractions.Handled and resolved general inquiries through emails within appropriate time. -
Bank TellerAffin Bank Group Aug 2019 - Feb 2020MalaysiaProvided prompt services and assistance to customers.Processed daily customers transactions including money transfers, withdrawal, deposits and loan settlements.Maintained accurate documents on transactions record. -
Sales AssociateG2000 (Apparel) Limited Jun 2018 - Jul 2019MalaysiaProactively assisted customer on the enquiries concerns and item purchased.Preserved up to date knowledge on latest products and promotions to provide outstanding service in meeting customer satisfaction.
Muhammad Afiq Education Details
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Universiti Malaya3.26
Frequently Asked Questions about Muhammad Afiq
What company does Muhammad Afiq work for?
Muhammad Afiq works for Allianz Partners Malaysia
What is Muhammad Afiq's role at the current company?
Muhammad Afiq's current role is Assistant Coordinator.
What schools did Muhammad Afiq attend?
Muhammad Afiq attended Universiti Malaya.
Not the Muhammad Afiq you were looking for?
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Muhammad Afiq
Customer Service Executive @ Prism - Supply Chain Management | Universiti Malaysia Terengganu | Jabatan Perkhidmatan Awam'S ScholarKota Tinggi District -
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Muhammad Afiq
Halal Cum Talent And Culture Executive | Talent & Culture DepartmentSarawak, Malaysia
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