Muhammad Afnan Email & Phone Number

Islāmābād, Pakistan

• Internal Capacity Building Program
• Designed and launched a comprehensive capacity building exercise to improve efficiency of existing and new team members.
• Laid Training Plan after analyzing the competencies of the team members.
• Crafted out training syllabus, training schedule, demonstrations / presentation schedules and exams.
• Delivered Lectures on Application Development, Analytical Reporting, and domain specific topics.HoneycombERP® Support & Correspondences
• Managed all official correspondences; delegated responsibilities to juniors by educating and guiding them how to complete the tasks.

Islāmābād, Pakistan

Testing of databases records or entries by writing the SQL scripts.Implementing backup plans to recover data and settings for disaster management.Conduct Training sessions on ERP application modules for clients i.e. (Point of Sales, Inventory, Finance, HR &Payroll and Store).Proper use of indexes on tables to increase the performance.Query optimization.

Islamabad, Islāmābād, Pakistan

Give Technical/Software support to clients via calls, emails, remote access (Team viewer, Amy Admin) and visit to client's office.Making queries to analyze the data and identify the issues at database level and reading server logs.Manage baseline change requests by reviewing requests and assisting functional in validation and decomposition of.