Muhammad Ajmal Email & Phone Number

Greater Philadelphia Area

Completed a series of training sessions to advance from Assistant Manager to Store Manager. Addressed customer inquiries and resolved complaints. Directed and supervised employees engaged in sales, inventory-taking and reconciling cash receipts. Determined staff promotions and demotions, and terminated employees when necessary. Trained all new managers on store procedures and policies. Wrote order supply requests to replenish merchandise. Addressed and corrected staff communication issues in a tactful and effective manner. Achieved less than .05 % on all inventory audits. Store and fuel sales exceeded sales plan to obtain monthly bonus. Decreased employee turnover rate by 50% in the first year as general manager. Administrated weekly scheduling according to payroll policies and budget.

Greater New York City Area

Type prescriptions at the drop-off station, update information, and manage any third party issues including but not limited to prior authorizations and drug utilization review - Perform first-fill counseling for new prescriptions - Contact prescribers to resolve any issues that may occur when filling a prescription - Fill prescriptions at the production station as well as answer telephone inquiries - Assist customers at the pick-up station and respond to individual needs - Help to manage inventory and the waiting bin - Drive business by promoting vaccinations and providing excellent customer service, increasing script count - Make adherence outreach calls to address any barriers customers may have when refilling prescriptions - Counsel customers who have questions about their medications or any over the counter medications under the supervision of a preceptor - Manage and train younger interns, addressing any questions and/or concerns they have regarding their duties