1. Customer Assistance: - Greet and assist passengers with inquiries about routes, tickets, schedules, and other metro-related information. - Help passengers with special needs, such as the elderly, disabled, or those with heavy luggage.2. Ticketing and Fare Collection: - Assist passengers with purchasing tickets from machines or manned counters. - Ensure that passengers have valid tickets before entering restricted areas.3. Safety and Security: - Monitor station premises for safety and security. - Report any suspicious activities or security concerns to the relevant authorities. - Manage passenger flow to avoid overcrowding, especially during peak hours.4. Station Operations: - Ensure that station facilities, such as escalators, elevators, and information boards, are functioning correctly. - Handle emergency situations calmly and follow procedures to ensure passenger safety.5. Communication: - Provide clear announcements and information to passengers regarding train schedules, delays, or emergencies. - Act as a liaison between passengers and metro management for feedback or complaints.

1. Check-In Assistance: Assisting passengers with the check-in process, including verifying travel documents, issuing boarding passes, and tagging baggage.2. Baggage Handling: Assisting with the handling and processing of passenger baggage, including lost, delayed, or damaged baggage claims.3. Boarding Gate Assistance: Managing boarding gates, verifying boarding passes, assisting passengers during boarding, and making announcements.4. Customer Support: Addressing passenger queries and providing information related to flights, schedules, delays, and other airport services.5. Special Assistance: Providing assistance to passengers with special needs, such as unaccompanied minors, elderly passengers, or those with disabilities.6. Ticketing Services: Assisting with ticket sales, cancellations, and modifications, as well as handling payments and fare differences.7. Flight Arrivals and Departures: Coordinating with ground staff and flight crew to ensure smooth arrivals and departures, including handling connecting passengers.8.Complaint Resolution: Handling and resolving passenger complaints and issues in a professional manner.9. Security Compliance: Ensuring that all airport and airline security protocols are followed, including document verification and passenger screening.10. Coordination with Other Departments: Working closely with other airport departments, such as security, immigration, and baggage handling teams, to ensure seamless operations.

1. Guest Check-In/Check-Out: Welcoming guests, handling reservations, checking guests in and out, and processing payments.2. Customer Service: Assisting guests with inquiries, providing information about the hotel and its services, and addressing any complaints or special requests.3. Room Assignments: Coordinating room assignments based on guest preferences and availability, and ensuring rooms are ready for occupancy.4. Telephone Management: Answering calls, directing them to the appropriate departments, and managing messages.5. Reservation Management: Handling new bookings, cancellations, modifications, and coordinating with the reservations department.6. Cash Handling and Billing: Processing guest payments, managing billing and invoicing, and handling foreign currency exchange.7. Coordination with Other Departments: Liaising with housekeeping, maintenance, and food and beverage departments to meet guest needs.8. Concierge Services: Assisting guests with transportation, restaurant reservations, and providing recommendations for local attractions.9. Maintaining Records: Keeping records of guest information, feedback, and ensuring all details are accurately logged in the hotel management system.10. Training and Supervising Staff: Training new front office staff and supervising junior team members to maintain service standards.11.Handling VIP Guests: Ensuring special attention and services are provided to VIP guests.12.Ensuring Safety and Security: Managing security protocols at the front desk, including guest identification verification.