• Ensure smooth on-boarding of new hires• Assign relevant Trainings• Providing support to the trainers conducting the trainings.• Audit the trainers and ambassadors conducting the trainings• Communicate with WFS and Operations in order to assign the Associates to relevant departments• Forecast the number of hours needed for the trainings• Attend Deep Dive in order to find the root cause of incidents • Providing retraining information to Ops and management when deciding warnings and terminations• Ensuring inactive employees’ permissions are taken away• Share data on Certified jobs (e.g. expiring soon) with Operations

· Develop, deliver & assess a multitude of training programs for both new and experienced associates.· Perform data entry including creating, entering & updating training rosters.· Lead & Support Ambassadors in their roles in delivering training and coaching to associates.· Working closely with Area managers and Ops managers to identify and satisfy training needs among the staff.· Problem Solving responsibilities: react quickly and productively, serving as a resource for specific problems and undertaking the appropriate steps to resolve.· Complete understanding of the safety procedures in the FC to ensure that associates are operating safely and take immediate corrective action where necessary.· Ensure compliance with audits and refresher/one point change training.· Complete all standard work and assigned tasks on time and to standard expectation.

The responsibilities included but not limited to:1). Locating/tagging inventory.2). Reporting damages.3). Cross-trained for outbound.4). Cross trained for ICQA (Inventory Control & Quality Assurance).

• Plan, develop & execute brand advertising and recruitment campaigns.• Working closely with the General Manager and helping her achieve the department goals.• Develop new templates or use any of the templates for advertising through print or electronic media.• Coordinate media bookings for advertising with approved advertising agency• Serve as initial point of contact for media inquiries• Coordinate, publicize and disseminate newsletters • Design and produce department brochures, invitations and programs.• Coordinate with electronic & print media and oversee the performance of marketing campaigns.• Develop and implement annual programs of such as public lectures, panel discussions, award functions and a variety of other public and internal events.• Manage the marketing department's budget to ensure all marketing activities to be cost-effective.• Manage a team and implement effective workflow and people management strategies for different assignments and projects

• Engaging International Donor Agencies (UN / INGOs) and proposing funding opportunities to them according to their focus.• Ensure smooth running of operations in the satellite office.• Managing marketing activities and campaigns in the region.• Keeping in contact with High Net-worth Individuals in the region.• Managed along with my team – events for fundraising (Musical Evening/ Banker’s Dinner/ Annual Fundraising Dinner)

• ¬¬¬¬Worked in the Retail Sales Department of the bank.• Responsible for the maintaining steady growth in the Sales of Retail Banking products.• Management of relationship with existing clients and bringing in new clients by offering banking solutions needed by them,• Sales planning and target completion.• Actively involved in coordinating between customer and operations relating to customer requests and processes.• Responsible for anti-money laundering and other compliance checks for new to bank customers.• As part of the team, involved in achieving the profitability targets and controlling costs.

• Assisted the Branch manager in ensuring smooth running of branch operations.• Managing branch’s various operations including account opening, service request, clearing, telegraphic transfers and other BAU operations.• Sales planning and target completion as part of the branch team and supervising the sales team.• Responsible for the clearing of inward and outward cheques.• Maintaining a record of all cheque movement including delivery reports.• Maintaining record of all returned cheques along with the evidence of reason of return.• Reporting any anomalies or consistent returning cheques to the Branch manager for further action.• Handled Inward remittances /MoneyGram remittances at the branch and kept record of all payments.• Responsible for the branch in achieving the profitability targets and controlling costs.

• Responsible for the management of the entire portfolio of customers of more than CAD 3.7 million.• Managing and increasing portfolio of Corporate and Individual customers for investment in Stock funds.• Managing and increasing portfolio of Corporate and Individual customers for investment in Government Bonds and long-term Government investments.• Consistently increasing branch’s Net Sales Revenue by cross selling products like Insurance and Loans.• Supervising a team of Direct Sales Representatives.• Actively involved in banking operations relating to Account opening, Service Request, Clearing, Telegraphic Transfers and other BAU operations.• Engaging with the customers in order to identify their needs and provide solutions to them.

• Managing and ensuring smooth operations of the Client Services Office• Provide customized marketing solutions to the clients depending on their requirements.• Involved in the operational aspects of client relations including recording of services, supervision of production department during marketing and advertising campaigns, billing, execution of services, delivery of campaigns etc.