Making creative Tshirt mockups using AI tools, doing Seo including tags, title, description etc

Managing daily business operations including Pos system. Overseeing all aspects of production, planning, inventory, receiving stock selling it process development and improvement.

Key Responsibilities as (Graphic Designer)Taking the design “brief” to record requirements.Working with a wide range of media and use graphic design software.Thinking creatively and developing new design concepts, graphics and layouts.Preparing rough drafts and present ideas.Amend final designs to and gain full approval.

Key Responsibilities at (Helpline) April 2012 - June 2014Managing large amounts of incoming calls.Identify and assess customers’ needs to achieve satisfaction.Build sustainable relationships and trust with customer.Provide accurate, valid and complete information by using the right methods/tools.Handle customer complaints, provide appropriate solutions and alternatives withinthe time limits.Follow up to ensure resolutions.Follow communication procedures, guidelines and policies.Key Responsibilities at (Customer Service Center) June 2014 - May 2015Dealing directly with customers face to face.Handle and resolve customer complaints.Obtain and evaluate all relevant information to handle product and service inquiries.Organize workflow to meet customer time frames.Maintain customer databases.Communicate and coordinate with internal departments.Follow up on customer interactions.Provide feedback on the efficiency of the customer service process.