General Administration - Fleet Management - Patty Cash - Procurement - Security - CCTV

Manage day-to-day office operations, including scheduling meetings, appointments, and travel arrangements.Answer phone calls, respond to emails, and manage correspondence efficiently.Maintain accurate filing systems and records (both physical and digital).Prepare reports, presentations, and other documents as needed.Process expense reports and purchase orders.Manage office supplies and inventory.Coordinate with vendors and service providers.Perform other administrative duties as assigned

Respond to customer inquiries and complaints.Troubleshoot problems and provide timely and accurate solutions.Offer exceptional customer service that adheres to company standards and policies.Educate customers about products and services, ensuring they understand their features and benefits.Document customer interactions accurately and efficiently.Contribute to continuous improvement of customer service processes and procedures.Stay informed about company products, services, and promotions.Maintain a positive and professional demeanor at all times.