As a part of the Rig Maintenance Team at a VFD Drilling Rig I have gained valuable knowledge about VFD Power System, MCC System, Electrical Generators, Mud Pumps, Drawworks, Top Drive System, Solid Control System, Well Control (BOP) System.

Managing QA Team, compiling & maintaining quality related data e.g client audits, internal quality stats, outsource quality stats. Making decisions on internal agents & outsources according to their quality. Keeping close check on internal agents & outsources to avoid any quality issues & to rectify them if any arises.

Managing QA Team, assisting QA Manager in compiling & maintaining quality related data e.g client audits, internal quality stats. Keeping close check on internal agents as well as outsources so that any possible quality issues can be rectified.

Reviewing calls submitted by agents i-e transcriptions & clicks, guiding them on mistakes & making sure their quality is upto the mark.

Reviewing recorded calls of USA car dealerships available on HUMANATIC website & selecting appropriate option as well as transcribing them

Sizing of domestic & commercial solar energy systems including solar water pump systems.Dealing with consultants for inspection purposes.