SOS Children's Village is an NGO, which is playing an important milestone in the development of a modern approach towards the welfare of children. The proposed web based system is comprehensive and feature-rich, to cover the entire end to end process of organization needs.In future they want to develop own ERP system which will be based on Reporting, Accounts, HR and will also fulfill the internal needs.

An advanced and fully automated hospital management system, in which all related modules like billing, medical records imaging, blood bank, inpatient, outpatient, consulatant and patient portal all are on-line. The proposed system is comprehensive and feature-rich, to cover the entire end to end process of Hospital Management.

Evening Shift In-Charge & Handled the Major responsibilities of Online Technical Support & Operations• Major responsibilities are updating and managing of evening staff and also gave them training of Customer Support and told how to handle the customers.• Deal directly with customers either by phone or electronically.• Obtain and evaluate all relevant information to handle inquiries and complaints of the customers related to new application, billing, operations and regarding… Show more Evening Shift In-Charge & Handled the Major responsibilities of Online Technical Support & Operations• Major responsibilities are updating and managing of evening staff and also gave them training of Customer Support and told how to handle the customers.• Deal directly with customers either by phone or electronically.• Obtain and evaluate all relevant information to handle inquiries and complaints of the customers related to new application, billing, operations and regarding the configuration of the software & devices.• Configuration on the devices like Linksys Pap2. • Configuration on software like Eyebeam, X-Pro and also configuration on Mobiles using SIP Settings, Fring, Nimbus & Bria application for I Phone.• Listen the call of the customers, troubleshoot the actual problem and suggest them better solution of the problem regarding our services.• Communicate and coordinate with internal department.• Managing the records of the customers in the database. Show less

Transport Management•Manage the Customers Data and controlling the whole transport system.•Receiving the calls from the help desk and taking the information of the customers reservation and enter into the software, take the print out of the request and arrange the driver and taxi for the customer on the appropriate time and date. •Managing the daily and weekly reports of the Customers, Vehicles in and out, and Fuel.•Maintaining the drivers in and out report.•Maintaining… Show more Transport Management•Manage the Customers Data and controlling the whole transport system.•Receiving the calls from the help desk and taking the information of the customers reservation and enter into the software, take the print out of the request and arrange the driver and taxi for the customer on the appropriate time and date. •Managing the daily and weekly reports of the Customers, Vehicles in and out, and Fuel.•Maintaining the drivers in and out report.•Maintaining the key management record.HR•Maintaining the records of three departments Automotive, Office Staff and Drivers Staff.•Maintaining the record of the new arrival and transfer employee. •Maintaining the leave and absent record of the staff.•Perform the vital role of making the pay role sheet for the staff salary. Show less

Handled the Major responsibilities of Networks and I.T Operations • System administration and responsible for all IT operations.• Key person in the design and maintenance of Local Area Network and Wide Area network systems.• Installing, configuration and maintaining networks over windows operating systems and SQL server database.• Review of all project development plans to ensure compliance with security policy, evaluating and installing security tools.• Responsible to… Show more Handled the Major responsibilities of Networks and I.T Operations • System administration and responsible for all IT operations.• Key person in the design and maintenance of Local Area Network and Wide Area network systems.• Installing, configuration and maintaining networks over windows operating systems and SQL server database.• Review of all project development plans to ensure compliance with security policy, evaluating and installing security tools.• Responsible to maintain, update and execute the Antivirus software to protect the PC and Server from viruses as well as to secure the college networking system.• System up gradation and maintenance.• Software installation and troubleshooting.• Disaster recovery and backups of data and database. Show less

Manages all network servers and other network components including installation, configuration and maintenance.• Develop and maintain network security procedures. Adds, removes, and changes authorities for network users.• Resolve problems reported by end users for local and wide area networks, personal computers, networking equipment (switches, routers, printers etc.).• Provide answers to complex questions related to these systems.• Monitor and measure the performance of the… Show more Manages all network servers and other network components including installation, configuration and maintenance.• Develop and maintain network security procedures. Adds, removes, and changes authorities for network users.• Resolve problems reported by end users for local and wide area networks, personal computers, networking equipment (switches, routers, printers etc.).• Provide answers to complex questions related to these systems.• Monitor and measure the performance of the network reports problems to the appropriate individuals.• Researche, plan and oversee network and telephone system replacements and upgrades.• Establishe and maintain contact with vendors for support and problem resolution. Show less