Sales Operations Assistant
Current• Streamlined sales workflows and improved overall sales performance.• Developed and maintained comprehensive sales dashboards to provide real-time insights into key performance indicators.• Conducted in-depth analysis of sales data to identify trends, opportunities, and areas for improvement through Power BI.• Created detailed sales reports to track progress against goals and identify areas for improvement.• Supported management decision-making with data-driven insights.• Implemented and maintained a robust CRM system to streamline lead management, opportunity tracking, and customer relationship management.• Developed and executed training programs to ensure effective CRM usage by the sales team.• Provided ongoing support and troubleshooting for CRM-related issues.• Developed and standardized the price list in CRM for generating the quotation.• Provided timely quotation responses to customers.• Oversee the entire order fulfillment process, from customer PO order to delivery.• Coordinated with logistics, inventory, warehouse, and finance departments to ensure timely order processing and invoicing.• Implemented trackers to track order status and resolve any issues promptly.• Ensured timely invoice and payment collection.• Monitored revenue against sales goals and provided regular updates to management.• Implemented the tracker to track outstanding payments and follow up with customers.• Assisted in the preparation of bids, RFIs, RFQs, and RFPs for large opportunities.• Coordinated with various departments to ensure timely and accurate proposal submissions.