•Managed, Designed and troubleshooting of VMware environment•Managed Active directory.•Manage Hardware IBM Blade, IBM Rack mount servers, etc• Leading a team of System and Network engineers for smooth operations.• Software installation, configuration, and troubleshooting for end users• Imaging/Re‐Imaging end user desktop and laptop machines• Analyze problems, develop creative solutions and assess risks/benefits• Monitor, analyze and address reliability and performance issues.• Installation and configuration of printers and scanners over Network• High level of customer focus and strong customer support commitment• Assess and address compliance with applicable IP Policies, Standards and Technical controls.• Document supported system and application procedures and processes• Maintain a thorough understanding of Local Area Networking• Active Directory administration (including backup, security management, user account management). • Analysis of services provided through Remote Desktop Server.• To configure and manage File Server.• Configure and manage Network Shares and Network Printers.• Analysis of services provided through Remote Desktop Server.• Manage user's profiles and share Folders in Active Directory.• Creation of VMs on Blade server.• Troubleshooting & resolve all local issues regarding blade server VMs & Thin Clients.• Troubleshooting & resolve all local issues regarding CITRIX based VMs• Creation & Configuration Extension of SIP server• Troubleshooting and fixed all SIP SERVER• Manage VPN & Share server.

Desktop support for software & installations.• NTC clud data center installation• Network (WAN) support to central IT• Server complete Installation• Windows7 installation & complete support at client machine• Technical evaluator of Computers/Printers/Scanners/Accessories. • Initiating and providing end users training for system awareness• Perform additional duties as assigned by management.• Arrange Training & Video Conferencing as per management requirement• Basic Troubleshooting Techniques CCTV, Video Cameras, Digital Video Recorder.• Configure Shared server for users backup.• Migrate Some users from Windows XP to Windows 7• Install, Update and configure Operating system, Creating Images & run them on requirement also other related Application Software & Utilities.

• Planning, organizing, controlling and management of IT operations and all the issues related to projects pertaining to information technology• Sees that all appropriate company resources are engaged to complete project tasks according to plan. • Establishes criteria concerning deliverability, performance, maintenance, design and costs• Configure and assist with implementation of new network hardware, including routers, switches, VOIP equipment, security appliances, etc.• Make use of standard operating procedures (SOP) and applications for service, change, and incident management.• Administrating & Supervising help desk Engineers• Participate in Change Management Process.• Make recommendations for the purchase of new hardware/software.• Support and assist colleagues; commit to and be accountable for overall group success.

Configuring LAN, WAN , Switch • Network Support and Application support• Configure and Troubleshoot related to hardware and software issues.• Controlling different Domains• Citrix software support and configure on all users systems.• Installation of windows, all graphic software’s and Cisco phones IOS Up gradation