Muhammad Ammad Email & Phone Number

Pakistan

Lahore, Punjab, Pakistan

• Played a key role in the implementation of i2c’s credit, debit, prepaid, and core banking solutions involving digital payment processing linked with Acquirer, Merchants, and Banks.• Carried out Functional testing on various web and mobile applications, and Interactive voice response systems for multiple global clients, ensuring reliability in implementation.• Utilized API Testing and Backend testing to ensure integration and functional accuracy of the applications.• Communicated with clients to understand their requirements and clarified their ambiguities regarding key business areas of the Fintech and Payment Cards industry.• Delivered training sessions to clients and peers pertaining to the business domain and product configurations.• Successfully performed UAT in collaboration with the clients to execute their business use cases which subsequently led to a seamless project delivery for 6 clients.• Performed Grey box testing via Log verification for debugging issues in applications and identifying and isolating the problematic areas.• Carried out Root Cause Analysis by investigating the production issues and documenting the issues resulting in quality improvement and a significant reduction in recurring issues.• Composed test cases for uncovered areas and new modules of credit products improving testing efficiency by over 50%.• Worked in Scrum Teams while efficiently planning and communicating with the stakeholders for product enhancement.• Leveraged knowledge in Project Management, Functional Testing, API Testing, FinTech Domain, DigitalPayment Processing and Database Testing.

• Communicated and coordinated with peers and cross-functional teams to plan the testing strategy while designing test cases with a thorough understanding of processes and client’s expectations of the product.• Collaborated closely with the development team to review and provide feedback on design mockups and wireframes, ensuring alignment with business requirements and technical constraints.• Carried out Functional testing to certify the product’s quality via Regression testing, Interface testing, and Unit testing.• Wrote and executed SQL queries to retrieve data from the database using MySQL workbench for database testing.• Tested API endpoints using Postman to ensure their functionality and validity.• Ensured the quality of the end product while working in an Agile environment, by tracking all the bugs in the software and verifying the timely fixation during the whole Software Testing Life Cycle.• Leveraged knowledge in MySQL, Jira, API testing, SDLC, and QA fundamentals.

Islamabad, Pakistan

• Formulated test cases for numerous products, covering the product modules ensuring adherence to specifications, and improving the test coverage by over 25%.• Involved in rigorous testing of the applications for detecting defects, and functional and usability issues.• Performed regression testing to validate fixes and verify resolution of reported issues.• Participated in various trainings and continuous improvement initiative meetings related to the Telecom ecosystem and product testing, contributing to refinement of product testing.• Leveraged knowledge in STLC, Telecom domain, and Project management.

Jhelum

• Upgradation of electrical infrastructure layout in accordance with MOC policy, which proved vital in troubleshooting by decreasing MTTR and strengthening EHS parameters. • Carried out EHS site-wise Gap Analysis that was aimed at three major points of Safety guarding, 100% Asbestos removal from the site, and PTFE valve removal from the site.