Business Fullfilment Officer
CurrentDigital product lifestyle management covering workflowdesign and live execution.Key member of the project team responsible for digitalinnovations including digital accounts for minors..Manage stakeholders for soliciting all internal approvals fornew launch..collaborate with UX team to incorporate customer feedbackand user acceptance test (UAT) into future releases.Streamlining and monitoring of P&L to meet revenue andfinancial goals for digital acquisition.•Developed digital assets workflow journey for existing andNTB customers..developed various customers' service and engagementtools, such as Chatbanking, In-App Chatbot, IVR aiming forbranch less customer experience.Skills: Project management • Production Planning • Productmanagement • Business Transformation • DigitalTransformation • Business Model Development • StatisticalData Analysis • Digital Integration