Configure and troubleshoot computersFormat/image Windows computers using imaging softwareErase/image MAC PCsTroubleshoot printers and E-mail issues Help users with using their PCsInstall software on PCs

Involved in system Upgrade from Windows Vista to Windows 7 while handled complete data management Provided Technical support for users in the companyDeployed through imaging software and script as well as troubleshooting hardware & software problems,Interacted personally with users to understand issues and resolve the same after migration

Installs, assembles and configures computers, monitors, network infrastructure and peripherals such as printers, scanners and related hardware.Troubleshoots problems with computer systems, including troubleshooting hardware and software, e-mail, network and peripheral equipment problems; makes repair and corrections where required.

Meticulously handling IT support operations including computer assembling & troubleshooting, LAN networking, cabling & switching, ensuring minimum downtime Installing, configuring and maintaining various Microsoft Operating Systems ranging from Win 98 – Win 7 including Server and Client end technologiesResolving problems pertaining to Software and Hardware related issues throughout the network Designing engineering activities to maximize network capacity while troubleshooting problems pertaining to performance tuning, network administration, application conflicts and system bugInstalling and configuring overall security of the network and regular backups Documenting network issues and their causes facilitating immediate resolution in case of reoccurrenceInstalling, configuring and maintaining Antivirus, Outlook Express, MS Outlook and Local & Network Printers Undertaking troubleshooting of computers & peripheral equipment, identifying problems resolving the same replacing parts, boards, and equipment as per requirementMaintaining optimum levels of hardware and software inventory across the branchesManaging, supporting and maintaining LAN

Involved in system Upgrade from Windows XP to Vista while handled complete data management Provided Technical support for users in the companyDeployed through imaging software and script as well as troubleshooting hardware & software problems,Interacted personally with users to understand issues and resolve the same after migrationConfigured Outlook Email client

Quotation to customer as per requirement.Attending and registering Service Calls.Assembling Hardware and build Computer systems as per the Specified Configuration.Installation, configuration, management and trouble shooting of Local area network.Helping Customer to trouble shoot minor Software problems over Telephone maintaining a very good relationship with customers.