Muhammad Anjum Email and Phone Number
An enthusiastic person with great interpersonal communication skills. An energetic and very hardworking individual who loves to explore himself in tough and different situations. I am Focused, Organized, Result oriented. Assertive when a task requires completion within stipulated timings. Quick learner and seeking continuous improvement.Diversified skill set comprising of business execution roles:.Key areas include Human resource management, customer services, business processes, program management, product management, traing & development, vendor management, Technical Support and product support. A composed team player having excellent leadership skills. A go-getter facilitating for problems resolution in an innovative manner to ensure smooth business processes.Specialization: HR Management, Administration, Coordination, Monitoring, Techincal Support, and Value Added Services.HR Skills HR Operational Processes Compensation & Benefits Organization Development HRIS & Performance Management Strategic Recruitment Planning Employee onboarding, Training & Development Event Management Professional Experience/ key Strengths1. Office Administration2. Human Resource Administration3. Recruiting & staffing 4. Training & Development5. Information Technology Management6. Procurement & Vendor Management7. Planning and organizing8. Monitoring and Coordination9. Support and Reporting10. Organizational Communication11. Conflict management & Resolution12. Customer Care & Satisfaction13. Corporate Client Relations14. Government/Public Relations15. Networking and building relationships16. MIS / HRIS17. Accounts, Finance and Budgeting18. Vendor Management.> Worked at positions which demands combination of technical, commercial, managerial abilities, for HR & Administration, Investigations and Support> Strong Communication and Management Skills. Pro-active, flexible with a can-do attitude.
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Head Of Hr And OperationsPrudential SolutionIslamabad, Pk -
Head Of Hr/OperationsPrudential Solution May 2024 - PresentIslamabad, Pakistan -
LecturerGovernment College Of Technology Rawalpindi Feb 2020 - PresentPakistan
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Human Resources ConsultantNational Commission On The Status Of Women, Ministry Of Human Rights 2016 - Jun 2021IslamabadHuman Resource Planning · Talent Acquisition · Training · HR Policies · Human Resource Management
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Senior Executive (Wireless Product Support)Ptcl May 2008 - Sep 2012Ptcl Headquarters, Islamabad Capacity Planning of BTSs for meeting Sales Team demand/Configuration data preparation/Uploading in WIN/MSCs for Prepaid & Postpaid WLL FWTs/RUIMs/EVOs/WiFi Cloud/EVO TAB/VPCOs. Technical Issues Resolution of Wireless Products. Managing resolution of post-sale technical issues of WLL Sets/RUIMs on daily basis in coordination with WIN, MSCs and vendor concerned countrywide. Point of Contact for day to day tasks/complaints administration with our corporate client National Telecommunication Corporation. SOPs, Policies and Business Processes – For WLL product portfolio. -
Customer Care ExecutivePtcl Jun 2006 - May 2008Customer Care Region, Islamabad ChapterCustomer Care & Satisfaction, Corporate Client Relations, Government Relations -
Accounts Assistant/ Personal AssistantPtcl May 1995 - Jun 2006Ptcl'S Regional Headquarters, GujranwalaHR & Administration1996- 2006)I performed duties in the HR & Admin Wing of the Directorate of Accounts and the following were the responsibilities to manage the tasks. Also the take administration tasks were performed while working with General Manager (Customer Care) North zone from July, 2006 to August, 2008.• General Office Administration• Coordination and correspondence• Checking E-Mails• Scheduling meetings• Preparation of Seniority lists of employees• Preparation of data for Promotion committee meetings• Maintenance of record of Performance Evaluation Reports (PERs)• Computerization and Maintenance of employee record• Training & Development of employees• Procurement of stationary & other office equipment• Office Automation• Filing/ E-filing• Asset management• Record keeping{Perform duties in the capacity of Assistant Manager (HR & Admin)}Accounts/ RevenueIn addition, I was also responsible to perform duties as Accounts Assistant and I was performing the following tasks:• Managing Revenue Assurance• Managing Monthly PSTN billing• Responsible for accounting & Revenue Streams. • Handling collection and recoveries issues. • Responsible for the customer’s queries and complaints. • Liaison with Banks on daily basis for operational activities.• Liaison with Corporate organizations for operational activities.• Preparation of Billing Statements (Daily/ Weekly/ Monthly)Information TechnologyI was also responsible for performing following additional duties with General Manager, GTR:• Data Handling of Card Pay Phones• Billing of Card Pay Phones• Monthly Billing Analysis for both corporate clients• Preparation of data for presentation in different high level meetings.• IT Equipment Maintenance of the Region including 07 Sub Units• Hardware/ Software maintenance of the Region including 07 Sub Units{(Worked in the capacity of Data Control Assistant (DCA)}
Muhammad Anjum Education Details
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Univerity Of LahoreHrm - Management Sciences
Frequently Asked Questions about Muhammad Anjum
What company does Muhammad Anjum work for?
Muhammad Anjum works for Prudential Solution
What is Muhammad Anjum's role at the current company?
Muhammad Anjum's current role is Head of HR and Operations.
What schools did Muhammad Anjum attend?
Muhammad Anjum attended Univerity Of Lahore, Sarhad University Of Science And Information Technology.
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ILYAS ANJUM
Amazon Walmart Marketplace Expert | Amazon Listing Optimization | Keyword Research | Amazon Ppc Ads Specialist| Campaign Manager |Advertising Expert |Etsy Ebay Expert | Shopify ExpertPakistan -
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