It Support Executive
Current• Server Administration: Oversaw Domain, Active Directory services, Group Policies, Organizational Units, NTFS Permissions, and share drive handling for secure access control and smooth operations. • Firewall Management: Maintaining the firewall and making policies on demand and checking network security. •CCTV Management: Configuration of DVR and NVR (Dahua, Hikvision, and other local) and Configurations of IP Cams and Analogue Cams. •Installation of Microsoft Windows, Windows Servers, and different Application Software for users. •Configuration and Installation of LAN and WAN.•Remote Technical Support: Provided efficient remote troubleshooting and assistance using remote desktop tools and support software.•Provide Wi-Fi to program staff. •Inventory Management: Maintaining all the IT assets and assigning them to employees. •Network Troubleshooting and perform Backup of Data.•System Monitoring and Maintenance: Monitored performance, conducted routine maintenance, applied updates, and performed backups for data integrity and reliability. •User Support and Training: Provided comprehensive technical assistance, troubleshooting, and user training to enhance productivity and IT resource utilization.
