Deputy General Manager(Head Of Health Insurance Department Operations)
CurrentKey Responsibilities, • Impeccably led projects and teams, setting foundation of department SOPs & structuring growth, yielding client satisfaction and organizational profitability, as well as involved in business planning and strategic decisions.• Improved loss ratio by implementing best underwriting practices and guidelines, medical claims management, coaching and mentoring team members.• Implemented team KPIs, measuring performance and charting improvement.