• Been involved in branch server migrations and new branch openings. Establish and Configure iDRAC Connectivity on the Dell PowerEdge R620 and R640. Virtualize the Barter10 Server on a Dell PowerEdge R620 or R640. Build New VMs and hand over the new Barter10 Server to the POS Team for migration and configuration tasks.• Administration of Active Directory and related services. Administer the domain User and Group accounts, access rights to domain-shared resources, and OU administration. Manage AD integrated DNS, AD Sites and Subnets, Managing and monitoring GPOs, Managing DFS Services, folder permissions, and Group security.• Network infrastructure services (DNS/DHCP) Installing DHCP Server and Services, authorizing a DHCP Server, Configuring Server Options, Scope Creations, Activating or Deactivating a Scope, and Backup and Restoration of the DHCP Database. Installing the DNS Server role.• Commvault backup systems.• Business As Usual (BAU) ticketing system.• ZScaler Internet Access (ZIA) and ZScaler Private Access (ZPA) Administer internet access for users and manage the internet policy (ZIA). Manage and install ZPA for company use.

• To manage the Wintel Cloud.• To oversee (which includes upgrading or migrating) all existing systems as needed.• To ensure secure, reliable, and stable operation of the systems• To oversee backup and recovery strategies for all Windows-based systems• To oversee and manage proper storage allocation and management of the overall storage unit.• Work closely with your counterpart and the project management team for daily maintenance and support.• To notify management about potential problems associated with the system's health.• To participate in the DR exercise within the bank and HL group of companies• Documentation• To ensure an accurate record reflecting the current and historical system parameters and configuration settings (which will include system patches and fixes), including justifications for these settings and the configuration option decision-making process.

• Been involved in the P2V Project for all AEON Malaysia stores (Server Virtualization). Establish and Configure iRMC Connectivity in the Fujitsu RX2530 M1. Virtualize RODC and HHT Servers in Fujitsu RX2530 M1. Build New VMs and handover the new HHT Server to the APPS Team for migration tasks. Promote RODC and configure DHCP, DNS, and DFS services. Setup and Configure the DFS Namespace: Shared Drive Migration Configuration and deployment of GPO Scripts for Mapping and Wallpaper Setup and configure the distribution point (DP) for SCCM. Plug in an external Hard disk into Fujitsu for DFS RODC Backup configuration purposes. Testing and commissioning.• Administration of Active Directory and related services. Administer the domain User and Group accounts, access rights to domain-shared resources, and OU administration. Manage RODC functionality and services, AD integrated DNS, AD Sites and Subnets, Managing and monitoring GPOs, Managing DFS Services, folder permissions, and Group security.• Network infrastructure services (DNS/DHCP) Installing DHCP Server and Services, authorizing a DHCP Server, Configuring Server Options, Scope Creations, Activating or Deactivating a Scope, and Backup and Restoration of the DHCP Database. Installing the DNS server.• File servers and DFS services Install a DFS namespace, DFS Replication, Grant DFS user permission, Shared folder Group and user permission, Managing GPO, and mapping script.• Office 365 administration Create, edit, and delete users and groups, and reset user passwords. Troubleshoot and resolve issues. Resolve technical issues and monitor Office 365 systems.• SCCM Administration. Managing SCCM 2012 at the forest and domain levels Manage and Monitor SCCM primary sites and all SCCM Distribution points (DP). Provide patch management support for enterprise servers. Supporting SCCM 2012 deployment and infrastructure, troubleshooting, Upgrade the SCCM 2012 R2 to the SCCM 1902.

• Involved in laptop and desktop refreshment. Do the design review, product requirement study, document preparation and submission, and item delivery.• IT hardware maintenance and support: conduct and support hardware maintenance for desktops, laptops, iPads, mobile phones, and projectors as per schedule or on an ad-hoc basis.• To ensure the company's data is backed up as per company policy.• Manage the overall process of the helpdesk request and ensure the smooth running of the IT Helpdesk process.• IT Inventory Management: Maintain and update inventory records for desktops, laptops, projectors, iPads, and mobile phones.• Hard disk image creation: creating and capturing desktop and laptop images and updating the images as and when necessary.• Event setup and support: to plan, setup, and support company events and activities as per schedule or on an ad-hoc basis.• Support and maintain PABX: To support and maintain the company's PABX system and to perform configuration on PABX for new extensions or changes in extension numbers.• Conduct preventive maintenance for the network, servers, and computer lab to avoid breakdowns as per schedule.

• Involved in laptop and desktop refreshment. Do the design review, product requirement study, document preparation and submission, and item delivery.• Get involved in NITTO Sales office setup and configuration.• Get involved to develop the annual dinner montage and the Global GATE (Group Activity Towards Excellent) flash slideshow.• Responsible for creating posters for Nitto Denko Malaysia as directed by the company.• To ensure all servers remain in good condition in order to reduce breakdowns, such as maintaining, troubleshooting, and monitoring the server’s condition.• IT hardware maintenance and support: conduct and support hardware maintenance for desktops, laptops, iPads, mobile phones, and projectors as per schedule or on an ad-hoc basis.• To ensure the company's data is backed up as per company policy.• Manage the overall process of the helpdesk request and ensure the smooth running of the IT Helpdesk process.• IT Inventory Management: Maintain and update inventory records for desktops, laptops, projectors, iPads, and mobile phones.• Hard disk image creation: creating and capturing desktop and laptop images and updating the images as and when necessary.• Event setup and support: to plan, setup, and support company events and activities as per schedule or on an ad-hoc basis.• Support and maintain PABX: To support and maintain the company's PABX system and to perform configuration on PABX for new extensions or changes in extension numbers.• Conduct preventive maintenance for the network, servers, and computer lab to avoid breakdowns as per schedule.