Muhammad Arshad Khan Email & Phone Number

Dammam, Eastern, Saudi Arabia

Dammam, Eastern, Saudi Arabia

Dammam, Saudi Arabia

 Installation, Configuration, Administration, Maintenance and Technical Support for windows XP, Windows Vista, windows 7 and windows 8.  Assembling and installation Intel Pentium IV, Celeron, Dual Core, Core 2 Dou, Quad Core, Core i7, AMD, IBM computable PC and all latest Computer. Installing and troubleshooting of MS Office, Medical software, Driver, antivirus and all kind of package software.  System preparation, configuration and upgrade for the new clients. Technical Support and the Preventive Maintenance to the existing clients.  Provide full Hardware & software support to all the client machines IBM, Dell, HP and Acer Desktops & Laptops with their installations and maintained according to company polices. Responding to, evaluated, and prioritized incoming phone and email requests for technical assistance from users experiencing problems with hardware, software & networking. Respond to inquiries from customers and technical support regarding functions and operations of Computer Systems. Promoting IT products to customers. Installation and Maintenance of LaserJet, Dot-matrix, Stand Alone printers, Network printers Backing up Servers at Specified Intervals and Automating the Backup Procedures. Backup and restore via windows and 3rd party solution e.g. Aconis true image & Norton ghost. Provides support to the end users on variety of issues. Application Software Installation according to the customer requirements. Assist/Guide clients through phone inquiries (Helpdesk Support) Install, configure and share network printers. Counter Sales with good communication skill and customer conversation.  Installing, configuring and testing the OS in virtual environment e.g. hyperV VMware and Virtual Box. Designing Microsoft Windows Server 2003 & 2008 Active Directory and Network Infrastructure. Installing and configure Exchange Server 2010.

Dammam,Sa

 Installation, Configuration, Administration, Maintenance and Technical Support for windows XP, Windows Vista, windows 7 and windows 8.  Assembling and installation Intel Pentium IV, Celeron, Dual Core, Core 2 Dou, Quad Core, Core i7, AMD, IBM computable PC and all latest Computer. Installing and troubleshooting of MS Office, Medical software, Driver, antivirus and all kind of package software.  System preparation, configuration and upgrade for the new clients. Technical Support and the Preventive Maintenance to the existing clients.  Provide full Hardware & software support to all the client machines IBM, Dell, HP and Acer Desktops & Laptops with their installations and maintained according to company polices. Responding to, evaluated, and prioritized incoming phone and email requests for technical assistance from users experiencing problems with hardware, software & networking. Respond to inquiries from customers and technical support regarding functions and operations of Computer Systems. Promoting IT products to customers. Installation and Maintenance of LaserJet, Dot-matrix, Stand Alone printers, Network printers Backing up Servers at Specified Intervals and Automating the Backup Procedures. Backup and restore via windows and 3rd party solution e.g. Aconis true image & Norton ghost. Provides support to the end users on variety of issues. Application Software Installation according to the customer requirements. Assist/Guide clients through phone inquiries (Helpdesk Support) Install, configure and share network printers. Counter Sales with good communication skill and customer conversation.  Installing, configuring and testing the OS in virtual environment e.g. hyperV VMware and Virtual Box. Designing Microsoft Windows Server 2003 & 2008 Active Directory and Network Infrastructure. Installing and configure Exchange Server 2010.

N+, System, Networking, And Lan/Wan Management/Manager, A

A+, Computer Hardware Technology/Technician, A

Diploma Of Associate Engineer., Electronics

Ssc, Secondary School Certificate Examination.