• Responsible for creating and on boarding project teams, integrating them into the organization and providing a clear vision of the product.• Participates in daily team meetings to get updates on the progress of the project, address potential roadblocks, and ensure that the project is on track• Leading the SCRUM Team as a SCRUM MASTER (Occasionally) • Managing Scrum Team, Sprints, backlog management and retrospective Meetings.• Actively participates in End-to-End Requirement specifications, development, testing and releases.• Lead and coach scrum adoption, Plan scrum implementation and Implement changes and steps to increase the team’s productivity.• Responsible for ensuring the team lives agile values and principles and follows the processes and practices that the team agreed they would use.• Translating client requirements into highly specified project briefs.• Conducting requirements analysis and preparing specific proposals.• Developing solutions for Automation Systems for Pakistan Defense Authorities • Working closely with developers, testers and a variety of end users to ensure technical compatibility and user satisfaction. • Maintaining the Documentation of the project client wise like Process Study Report, Requirement Document, SRS, Usecase Document, User Stories, Requirement Traceability Matrix, User Manuals and Training Manuals.• Supported system developers by creating system models, diagrams, and charts.• Gathered requirements and performed gap analysis through design workshops with users.• Supporting users on change control and system updates.

- Defines application problem by conferring with clients, evaluating procedures and processes.- Develops solution by preparing and evaluating alternative workflow solutions.- Controls solution by establishing specifications, coordinating production with programmers.- Provides reference by writing documentation.- Updates job knowledge by participating in educational opportunities, reading professional publications; maintaining personal networks, participating in professional organizations.- Accomplishes information systems and organization mission by completing related results as needed.

• Review requirements specifications and technical design documents to provide timely and meaningful feedback• Create detailed, comprehensive and well-structured test plans and test cases• Estimate, prioritize, plan, and coordinate testing activities• Communication with team members to streamline the execution of test plans and processes with them.• Reviewing of user-stories and testing them for a system and ensuring that all requirements are adequately verifying.• Executed test cases for functional, integration, system, UI/UX, load and performance testing.• Design, develop and execute automation scripts using open source tools.• Actively participate in sprint planning meetings.• Analyze or write acceptance criteria for each item.• Execution of acceptance criteria to identify the bug sources and reporting the bugs on Projeqtor (project management tool).• Participation in the review meeting to present the done work.

o Leading a team of Technical engineers and working as Tier 2/ Tier 3 Support.o Plan/ Coordinate Operations in Support Dept.o Set and manage productivity standardso Implement and maintain support tools and technology to provide solutions to customers.o Maintain an accurate client support database.o Work as per support team processes, tools and disciplines.o Contribute to improvements in process, technology and organization.o Facilitate creativity and establish collaboration as the team norm.o Prioritize, assign and review duties and work activities to meet productivity and quality goals.o plan, organize and monitor resources to achieve efficient use of available resources.o Identify and implement process improvementso Product Specialist: Technical/ Tier 2 Support for Software Specific Product provided in field.o Providing technical support for mAPPS, VSi products (Bizmate, IPoP, GPC, GPCP, FastBoard) installed at Business Centers in United States, Canada & Europe.o Remotely accessing, maintaining and updating the machines that are connected to our database all over the worldo Troubleshooting existing machines & research for the new technologies and new methods to upgrade.