 Performance management career counselling, coaching, performance development, 1-1s, mentoring. Daily supervision of the assigned team ensuring the highest possible standard of quality and delivery. Review and track daily all production and quality metrics, staffing, timesheets, allocation and distribution of tasks and workload across all team. Have an in depth knowledge of the supported workflows and support team to meet and exceeds Client s SLAs and KPIs. Working within multiple teams across both Accenture and Client teams to execute project deliverables. Identify gaps in the process, promote culture of continuous improvement across the teams and ensuring monthly submission internal and to Client of new ideas and insights. Drive and manage global initiatives. Prepare Business Reviews and present them to Client. Handle escalations and follow up with Client. Need to maintain flexibility regarding requests and actions assigned to meet the needs of the Client. Ensure all reports are delivered accurately and timely. Promote internal career development for direct reports. Communicate and celebrate success and achievements. Ensuring compliance of Accenture Policies and Procedures, enforcing Accenture core values with direct reports and project.

 Prepare day to day business reports for internal and external stakeholders.  Liaison with team for achieving client targets related to quality and productivity. Identifying areas where technical solutions would improve business performance. Evaluate organizational needs, determine suitable technical solutions, and ensure that defined requirements are met. Consulting across business operations, providing mentorship, and contributing specialized knowledge. Documenting processes and disseminating information to all relevant stakeholders.

 Ensuring legal compliance and safety of content uploaded on short video platform. Development, improvement and maintenance of standards for the security of the onlinecommunities, being able to achieve high monthly goals regarding quantity and quality. Coordinating with supervising departments for timely management of content thatviolates our regulations. Ensure the ethical concerns related to platform content.

 Editorial assistants perform a range of administrative and editorial tasks necessary to theproduction of publications. Forward Papers to National/International Reviewers.  Arrange Editorial Board Meetings, prepare minutes. Indexing and Abstracting of Journal.

QA (Quality Assurance) Responsibilities Review Self-Assessment reports of Management & Social Science Programs Assess Institutional Performance Evaluation (IPE) Arrange Trainings/ Workshops for Staff/ Faculty development. Collect Feedback through Surveys for academic program assessments Formulate Program Mission, Objectives and design Learning outcomes Assess Program mission, objectives and learning outcomes on the basis of qualitativedata. Formulate Program Teams (PT) for the conduction of Self-Assessment Reports and also coordinate till the assessment completed. Formulate Assessment Teams (AT) for assessing the findings of PT team. And on the basis of AT findings Implementation plan designed for critical decision making. Analyze the Feedback data and did its interpretation. Assessment of the Utility of the Course. Prepare Policy Manuals of Institution.NBEAC (National Business Education Accreditation Council) Responsibilities NBEAC Documentation of 9 Performa and align the required details with evidences Prepared NBEAC Registration Application with required documentation NCEAC (National Computing Education Accreditation Council) Responsibilities Prepared 16 NCEAC Performa and align with required evidences. Measures taken to enhancing the Computer Labs, Networking Labs, Electronic Labs.Achievement QEC (YPR-Yearly Progress Review) Ranking 2016-17 “W-Category” 97 Marks QEC (YPR-Yearly Progress Review) Ranking 2015-16 “W-Category” 87.89 Marks

o Teaching Core Courses (i.e, Marketing, Quantitative, and Entrepreneurship) ofUndergraduate Business Studies since last three years.o Taught Marketing electives (i.e, Service Marketing, Customer RelationshipManagement, Social Enterprise) of the Masters of Business Administration Students.