• Develop update standard operating procedures for all business operational activities.• Build strong relationship by addressing customer issues and complaints in a timely manner. • Perform administration and procurement functions to streamline business operations. • Monitor and control expense according to allotted budget.• Assist in interviewing, recruiting and training candidates with work assignment, support and guidance to staff.• Manage overall internal & external administrative affairs of the company

• Project management of optical fiber layout according to requirements and plans of corporate and PTCL departments.• Corporate solution provision using cocktail of PTCL services including wire line and wireless technologies.• Relationship management with the existing customers to avoid churn• Effective Liaison with PTCL internal functions to ensure customer satisfaction

- Project management to provide solutions within specific time and requirement. - Managing business activities (sales and services) specially for corporate sector in Faisalabad- Managing Wireless data connectivity, VOIP, CCTV solutions sales and services with sales team

• Managing all office matters of administration and operations of installation, repair and de-installation of tracking devices.• Keeping control room operational with timely support and services to clients.• Defining and setting up local strategies and policy of marketing offers.• Managing Inventory of Trackers from purchase to production and sales.• Managing repair process for Head office trackers and for regional inventory.

• Established branch to provide services to corporate clients. Major achievements in wireless connectivity: NEXLINX had highest number of wireless connectivity clients in Faisalabad as compare to other ISP’s.• Manage overall internal & external administrative affairs of the company.• Hiring and training of sales & technical teams• Launching of new services (Wireless, Scratch Cards and DSL) with managing operations of NOC in different PTCL exchanges and in multiple cities.• Development of distributors and dealers network in multiple cities.• Arrangement of exhibitions and presentations related with company services.• Managing office, bank accounts and petty cash accounts.

• Hiring and training of sales & technical teams• Managing office, bank accounts and petty cash accounts.• Development of distributors and dealers network in multiple cities.• Launching of new services (Wireless, Scratch Cards) and achievements of sales targets of scratch cards.

• Captured reasonable share from all target market segments with different Advertisement and Marketing Strategies.• Managed Information technology exhibitions in different educational institutes with providing knowledge about products and services.• Installation, configuration and troubleshooting of Modems and different hardware on different Operating Systems.