• administration of network user accounts and mailboxes• technical fault analysis and troubleshooting• monitoring and verification of service processes – i.e. backups, patch distribution• maintenance of data centre environment – i.e. cabling, labeling, standards • providing technical support to a wide range of users – internal and external• assemble workstation and server hardware • provision servers into data centre environment • install and configure workstation software• monitoring network security and alerts• managing network IP addresses• supporting desktop applications• developing documentation, including user guides• gathering data and preparing reports• undertaking project work when required

• administration of network user accounts and mailboxes• technical fault analysis and troubleshooting• monitoring and verification of service processes – i.e. backups, patch distribution