Muhammad Awan Email & Phone Number

Khayaban-E-Shahbaz Branch

Karachi

Branch Service Officer

Karachi

Reporting to the AMD Head (South)* Responsible of checking and reviewing all maintenance with account opening done by processors.* Responsible to process & forward the utility bills scroll on daily basis.* Responsible to process Welcome letter for the new clients.* Responsible of maintaining the proper MIS for audit trail.* Responsible of making the A7 MIS for SBP reporting.* Responsible to manage the data for audit reviews.* Responsible of making the centralized debit card MIS for South region.* Responsible to perform monthly review for audit purpose.* All related correspondence with other departments.* Responsible to perform independently monthly assignments.* Well known about the banking policies and procedures of Citi Bank.

Karachi

Reporting to the AMD Head (South)* Responsible to open Accounts, New to bank, Staff and Payroll customers.* Performing Daily maintenance of customer’s accounts.* Responsible to perform Quarterly Reviews for Audit purpose.* Responsible to maintain Daily Account opening MIS. * Responsible to make MIS of Resigned staff, to treat as a normal customer.* Responsible to generate Bank statements & Certificates.* Responsible to activate customer’s account from the inactive status.* Responsible to marking block status through approved memorandum, the same has been returned welcome letter.* Responsible to remove block status through approved memorandum, the same has been Re-mailed & retrieved of Prove of Delivery.

Karachi

Reporting to the Branch Manager* Responsible to attend the customers and resolved their queries.* Responsible to forward the leads of consumer products i.e., Credit Card, Home loan, Personal loan & Auto financing.* Responsible to precede the term deposit application to concern department.* Responsible to calculate the pre-encashment charges and same forward to the concern department for deposit encashment purpose.* Responsible to make Tax certificates.* Responsible to forward Account opening New to bank customers.

Karachi

Reporting to the Country Manager* Handling inbound calls of the customers.* Resolve the queries of the customers regarding DHL shipment.* Responsible to Book the shipments of existing & new customers.* Tracking and tracing the shipments.* Generate leads of New Accounts and forward to Sales department.* Responsible to promote the product in corporate level, and arrange meetings from customers.* Handlings follow up calls.* Responsible to maintain Daily Activity report.

Karachi

Reporting to CEO* Responsible to make Daily petty cash vouchers and same input into the system.* Responsible to maintain the Bank records.* Responsible to reconcile the Bank book with Bank statements.* Responsible to make Tax Challans and forward to State Bank of Pakistan.* Responsible to make and file Foam A for the company and Foam 29 for the company’s Director

Intermediate, Commerce

Education record

Matriculation, Science

Bachelor Of Commerce (B.Com.)